Chapter 9 Managing Quality

DOI: 10.23912/978-1-910158-47-0-2809	ISBN: 978-1-910158-47-0
Published: September 2015	Component type: chapter
Published in: Introducing Management in a Global Context	Parent DOI: 10.23912/978-1-910158-47-0-2734

10.23912/978-1-910158-47-0-2809

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Contributors

• Jiju Antony, Heriot-Watt University (Author)

For the source title:

• Robert MacIntosh, Heriot-Watt University (Editor) http://orcid.org/0000-0001-7333-0201
• Kevin D O'Gorman, Heriot-Watt University (Editor) http://orcid.org/0000-0001-6239-6619

Cite as

Antony, 2015

Antony, J. (2015) "Chapter 9 Managing Quality" In: MacIntosh, R. & O'Gorman, K.D. (ed) . Oxford: Goodfellow Publishers http://dx.doi.org/10.23912/978-1-910158-47-0-2809

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