Chapter 10 Formal and informal knowledge sharing rituals Queensland Music Festival
DOI: 10.23912/978-1-915097-34-7-5410 | ISBN: 978-1-915097-34-7 |
Published: April 2023 | Component type: chapter |
Published in: Cases For Event Management and Event Tourism | Parent DOI: 10.23912/978-1-915097-34-7-5386 |
Abstract
Knowledge management is a particular issue in events and festivals due to the temporary, stressful and pulsating nature of these types of organisations, where knowledge needs to be created and shared quickly and efficiently, as well as documented and stored for the future. Using the Queensland Music Festival as a best practice example, the purpose of this case study is to help the learner identify and analyse formal and informal knowledge management rituals that enabled staff members to share not only what they know, but also the more tacit know-how and specific ‘ways things are done’ within the organisation.
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Contributors
- Raphaela Stadler, Management Center Innsbruck (Author) https://orcid.org/0000-0002-3517-8138
For the source title:
- Vassilios Ziakas (Editor) https://orcid.org/0000-0002-1501-7863
- Donald Getz, University of Queensland (Editor) https://orcid.org/0000-0001-5562-8012
Cite as
Stadler, 2023
Stadler, R. (2023) "Chapter 10 Formal and informal knowledge sharing rituals Queensland Music Festival" In: Ziakas, V. & Getz, D. (ed) . Oxford: Goodfellow Publishers http://dx.doi.org/10.23912/978-1-915097-34-7-5410
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