Chapter 3 The road to recovery Reimagining Kaikoura after a natural disaster
DOI: 10.23912/9781911396673-4123 | ISBN: 9781911396673 |
Published: July 2019 | Component type: chapter |
Published in: Reputation and Image Recovery for the Tourism Industry | Parent DOI: 10.23912/9781911396673-3803 |
Abstract
It is widely recognized that tourist destinations are vulnerable to disruptions caused by natural disasters, and understanding tourism response and recovery to natural disasters is a critical topic of research internationally (Mair et al., 2016). Post-disaster recovery is defined as: “the development and implementation of strategies and actions to bring the destination back to a normal (pre-event) condition or an improved state†(Mair et al., 2016: 2). Recovery may commence immediately following a crisis or disaster, or can be delayed if a destination has been considerably damaged and residents and businesses profoundly affected. Scott et al. (2008) have suggested that the disaster recovery process contains three phases – recovery of damaged infrastructure, marketing responses (revolving around communication and recovery marketing), and adaptations to the new system. These phases may occur sequentially or simultaneously, with different stakeholder groups managing them (Mair et al., 2016).
Sample content
Contributors
- Joanna Fountain, Department of Tourism, Sport and Society, Lincoln University, Lincoln, New Zealand. (Author)
- Nicholas Cradock-Henry, Manaaki Whenua Landcare Research, Lincoln, New Zealand. (Author)
For the source title:
- Gabby Walters, Tourism Discipline, School of Business, University of Queensland, St Lucia, QLD (Editor)
- Judith Mair, Associate Professor, UQ Business School, University of Queensland, Australia (Editor)
Cite as
Fountain & Cradock-Henry, 2019
Fountain, J. & Cradock-Henry, N. (2019) "Chapter 3 The road to recovery Reimagining Kaikoura after a natural disaster" In: Walters, G. & Mair, J. (ed) . Oxford: Goodfellow Publishers http://dx.doi.org/10.23912/9781911396673-4123
Save, bookmark or recommend
 Save on Mendeley |  Share on Twitter |  Share on LinkedIn |  Share on Facebook |
References
Babbie, E.R. (2012) The Practice of Social Research, 13th ed, Belmont, CA: Wadsworth Publishing.
Becken, S. & Hughey, K.F.D. (2013) Linking tourism into emergency management structures to enhance disaster risk reduction, Tourism Management, 36, 77-85.
https://doi.org/10.1016/j.tourman.2012.11.006
Beirman, D. (2003) Restoring Tourism Destinations in Crisis, Wallingford: CABI.
Braun, V. & Clarke, V. (2006) Using thematic analysis in psychology, Qualitative Research in Psychology, 3, 77–101.
https://doi.org/10.1191/1478088706qp063oa
Brundiers, K. & Eakin, H.C. (2018) Leveraging post-disaster windows of opportunities for change towards sustainability: A framework, Sustainability, 10, 1390. https://doi.org/10.3390/su10051390
https://doi.org/10.3390/su10051390
Calgaro E., Lloyd, K. & Dominey-Howes, D. (2014) From vulnerability to transformation: a framework for assessing the vulnerability and resilience of tourism destinations, Journal of Sustainable Tourism, 22 (3), 341–360.
https://doi.org/10.1080/09669582.2013.826229
Carlsen, J. & Hughes, M. (2008) Tourism market recovery in the Maldives after the 2004 Indian Ocean Tsunami, Journal of Travel & Tourism Marketing, 23(2 -4), 139-149.
https://doi.org/10.1300/j073v23n02_11
Ciocco, L. & Michael, E. (2007) Hazard or disaster: Tourism management for the inevitable in Northeast Victoria, Tourism Management, 28, 1–11.
https://doi.org/10.1016/j.tourman.2005.07.015
Cradock-Henry, N., Fountain, J. & Buelow, F. (2018) Transformations for resilient rural futures: The case of KaikÅura, Aotearoa-New Zealand, Sustainability, 10, 1952. https://doi.org/10.3390/su10061952
https://doi.org/10.3390/su10061952
Cropp, A. (2016) Kaikoura earthquake a logistical nightmare for rental car companies, Stuff, 24 November. https://www.stuff.co.nz/business/86840192/kaikoura-logistical-nightmare-for-rental-car-companies
Dangerfield, E. (2016a) KaikÅura’s tourism industry may need a miracle’, Stuff. 18 November. https://www.stuff.co.nz/national/nz-earthquake/86622009/
kaikouras-tourism-industry-may-need-a-miracle?rm=mThe road to recovery: Reimagining KaikÅura after a natural disaster 47
Dangerfield, E. (2016b) Can KaikÅura survive?, The Press, 19 November. https://www.pressreader.com/new-zealand/the-press/20161119/281505045807943
Dangerfield, E. (2017) Tourism package to help promote quake-stricken KaikÅura, Marlborough Express, 1 March. www.stuff.co.nz/marlborough-express/news/89850805/tourism-package-to-help-promote-quakestricken-kaikoura
Destination KaikÅura (2016a) KaikÅura Earthquake Update #1 – 26 November
Destination KaikÅura (2016b) KaikÅura Earthquake Update #6 – 23 December
Destination KaikÅura (2017) KaikÅura Earthquake Update #19 – 14 November.
Destination KaikÅura (2018) KaikÅura Update #24 – 26 June, Winter Update.
Fairfax Reporters (2016) Kaikoura businesses welcome Govt’s 7-5m relief package but some will miss out, Stuff, 17 November. https://www.stuff.co.nz/business/86570328/Kaikoura-businesses-welcome-Govts-7-5m-relief-package-but-some-will-miss-out
Faulkner, B. (2001) Towards a framework for tourism disaster management, Tourism Management, 22 (2), 135 –147.
https://doi.org/10.1016/s0261-5177(00)00048-0
Fountain, J., Cradock-Henry, N., Buelow, F. & Rennie, H. (in press) Agri-food tourism, rural resilience and recovery in a post-disaster context: insights and evidence from KaikÅura-Hurunui, New Zealand, Tourism Analysis.
Hystad, P.W. & Keller, P.C. (2008) Towards a destination tourism disaster management framework: Long-term lessons from a forest fire disaster, Tourism Management, 29, 151-162.
https://doi.org/10.1016/j.tourman.2007.02.017
KaikÅura District Council (2017) Reimagine KaikÅura: A sustainable future for the KaikÅura District, KaikÅura, NZ: KaikÅura District Council. https://www.kaikoura.govt.nz/assets/Recovery/Reimagine-Kaikoura-Kaikoura-Recovery-Plan-WEB.pdf
https://doi.org/10.2307/27516502
Lew, A.A. (2014) Scale, change and resilience in community tourism planning, Tourism Geographies, 16 (1), 14-22.
https://doi.org/10.1080/14616688.2013.864325
Mair, J., Ritchie, B.W. & Walters, G. (2016) Towards a research agenda for post-disaster and post-crisis recovery strategies for tourist destinations: A narrative review, Current Issues in Tourism, 19 (1), 1-26.
https://doi.org/10.1080/13683500.2014.932758
MBIE (2016) Support package for Kaikoura businesses extended, 9 December. Available: https://www.mbie.govt.nz/about/whats-happening/news/2016/support-package-for-kaikoura-businesses-extended
MBIE (2018) KaikÅura visitor statistics year-end-April 2018, Wellington, NZ: Ministry of Business, Innovation and Employment.
Mitchell C. & Redmond, A. (2016) Quake may be mortal blow for the tourism industry, Stuff. 17 November. www.stuff.co.nz/travel/destinations/nz/86518555/quakes-may-be-mortal-blow-for-kaikouras-tourism-industry?rm=m
O’Connell, B. (2016) Hospitality NZ & TIA: NZ open for business, Tourism Ticker, 15 November. https://www.tourismticker.com/2016/11/15/nz-tourism-open-for-business-despite-north-canterbury-no-go/
Orchiston, C. & Higham, J.E.S. (2016) Knowledge management and tourism recovery (de)marketing: the Christchurch earthquakes 2010–2011, Current Issues in Tourism, 19, 64-84.
https://doi.org/10.1080/13683500.2014.990424
Ritchie, B. W., Dorrell, H., Miller, D. & Miller, G. A. (2004) Crisis communication and recovery for the tourism industry, Journal of Travel and Tourism Marketing, 15 (2-3), 199-216.
https://doi.org/10.1300/j073v15n02_11
Ritchie, B. (2008) Tourism disaster planning and management: from response and recovery to reduction and readiness, Current Issues in Tourism, 11 (4), 315-348.
https://doi.org/10.1080/13683500802140372
Ritchie, B. W. (2009) Crisis and Disaster Management for Tourism, Clevedon: Channel View.
Scott, N & Laws, E. (2005) Tourism crises and disasters: Enhancing understanding of system effects, Journal of Travel and Tourism Marketing, 19 (2-3), 149-158.
https://doi.org/10.1300/j073v19n02_12
Scott, N., Laws, E. & Prideaux, B (2008) Tourism crises and marketing recovery strategies, Journal of Travel and Tourism Marketing, 23 (2-4), 1-13
https://doi.org/10.1300/j073v23n02_01
Stuff (2016) Stranded Kaikoura tourists overwhelmed by generosity as helicopters fly evacuees out. Stuff, 15 November. https://www.stuff.co.nz/national/86460484/Stranded-Kaikoura-tourists-overwhelmed-by-generosity-as-helicopters-fly-evacuees-out
Walters, G., & Clulow, V. (2010) The tourism market’s response to the 2009 Black Saturday bushfires: The case of Gippsland, Journal of Travel and Tourism Marketing, 27 (8), 844-857
https://doi.org/10.1080/10548408.2010.527250
Walters, G., & Mair, J. (2012) The effectiveness of post-disaster recovery marketing messages – the case of the Australian 2009 bushfires, Journal of Travel and Tourism Marketing, 29 (1), 87-103.
https://doi.org/10.1080/10548408.2012.638565
Walters, G., Mair, J. & Lim, J. (2016) Sensationalist media reporting of disastrous events: Implications for tourism, Journal of Hospitality and Tourism Management, 28, 3-10.
https://doi.org/10.1016/j.jhtm.2016.04.008