Chapter 5 People in Clubs
DOI: 10.23912/9781911635062-3988 | ISBN: 9781911635062 |
Published: November 2018 | Component type: chapter |
Published in: Club Management | Parent DOI: 10.23912/9781911396796-3845 |
Abstract
In this chapter, we will look at some of the functions of Human Resources Management (HRM) in private clubs. Human resource management encompasses the range of functions which impact employees from recruiting and hiring, to the structure of jobs, to training and development, to performance evaluations and rewards. It also includes administration of employee benefits, salary determination, promotions and transfers, and looking after employee health and safety. And more! It is not the intent of this chapter to provide a comprehensive HRM primer, but rather to provide a snapshot of HRM practices that managers and clubs find useful in day-to-day operations. First, though, we will examine how the management of human resources in clubs is different than it is in other types of hospitality organizations.
Sample content
Contributors
- Clayton Barrows, University of New Hampshire (Author)
- Michael Robinson, Robinson Hospitality Consulting (Author)
For the source title:
- Clayton Barrows, University of New Hampshire (Author)
- Michael Robinson, Robinson Hospitality Consulting (Author)
Cite as
Barrows & Robinson, 2018
Barrows, C. & Robinson, M. (2018) "Chapter 5 People in Clubs" In: Barrows, C. & Robinson, M. (ed) . Oxford: Goodfellow Publishers http://dx.doi.org/10.23912/9781911635062-3988
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References
Cole, G. (2002). Personnel and Human Resource Management. Continuum: London.
Hughes, J.M.C. (2002). ‘Recruitment and selection issues and strategies within international resort communities’, in Resourcing in Human Resource Management. N. D’Annunzio-Green, G. Maxwell & S. Watson (Eds.). Continuum: London.
National Club Association (2013). HR Management: Best Practices for Private Clubs. Washington, DC: NCA
Oasis Advantage (n.d.). https://www.oasisadvantage.com/
Sarver, A. (n.d.). https://blog.commonwealth.com/10-best-practices-for-developing-a-human-resources-strategy