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Chapter 10 Safety and Security

DOI: 10.23912/9781911635543-5495

ISBN: 9781911635543

Published: May 2023

Component type: chapter

Published in: Hotel Housekeeping Management

Parent DOI: 10.23912/9781911635543-5270

10.23912/9781911635543-5495

Abstract

The safety and security of the hotel and its guests are always paramount and any guest arriving at a hotel expects that they and their belongings will be safe and secure throughout their stay. The hotel must implement measures to protect and secure their assets. Staff are valued and should also be protected. There must be safety and security of systems, equipment, food poisoning and against any criminal activity, such as theft, abduction, murder, etc. The safety and security of guests are vital for maintaining positive reviews, as weak safety and security measures at a hotel may pose a threat to the life of the guests and staff and can tarnish the reputation of the hotel.

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Contributors

  • Jayanti Jayanti, Senior Lecturer, University of West London, UK (Author)

For the source title:

  • Jayanti Jayanti, Senior Lecturer, University of West London, UK (Author)

Cite as

Jayanti, 2023

Jayanti, J. (2023) "Chapter 10 Safety and Security" In: Jayanti, J. (ed) . Oxford: Goodfellow Publishers http://dx.doi.org/10.23912/9781911635543-5495

References

Ambardar, A. & Raheja, K. (2017) Occupational safety and health of hotel housekeeping employees: A comparative study', International Journal of Hospitality & Tourism Systems, 10(2), 22-31. Global Secure (n.d.) Accrediation for hotel security. https://www.gsaccreditation. com/services-for-hotels-and-serviced-accommodation/Global Secure (n.d.) Royal Lancaster Hotel case study. https://www.gsaccreditation.com/royal-lancaster-london/

Wang, M.-H., Chen, Y.-L. & Chiou, W.-K. (2019) Using the OVAKO working posture analysis system in cleaning occupations, Work, 64(3), 613-621.

https://doi.org/10.3233/WOR-193022

Yap, M.H.T. (2011) Hotel housekeeping occupational stressors in Norway, Tourism & Hospitality Management, 17(2), 291-294.

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Published in Hotel Housekeeping Management

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