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Chapter 1 Hospitality, Hotels and Housekeeping

DOI: 10.23912/9781911635543-5498

ISBN: 9781911635543

Published: May 2023

Component type: chapter

Published in: Hotel Housekeeping Management

Parent DOI: 10.23912/9781911635543-5270

10.23912/9781911635543-5498

Abstract

Hospitality is all about providing welcoming and friendly treatment to a guest or a visitor. The word ‘hospitality’ is derived from the Latin word ‘hospes’ meaning to receive. Therefore, hospitality is mostly the relationship between the host and the guest. Humans have been and will always be inquisitive to travel through the world on business and leisure. Once we are away from home, there is a need to feel safe, welcomed, and comfortable. The hospitality industry refers to the varied range of services for people away from home. These include (but are not limited to) accommodation, food, transportation, tourism, entertainment etc. Accommodation is vital aspects in the hospitality sector and hotels are primarily in the service of this need. Over time, hotels have been able to offer many other services, depending upon the need of the guests, location and culture.

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Contributors

  • Jayanti Jayanti, Senior Lecturer, University of West London, UK (Author)

For the source title:

  • Jayanti Jayanti, Senior Lecturer, University of West London, UK (Author)

Cite as

Jayanti, 2023

Jayanti, J. (2023) "Chapter 1 Hospitality, Hotels and Housekeeping" In: Jayanti, J. (ed) . Oxford: Goodfellow Publishers http://dx.doi.org/10.23912/9781911635543-5498

References

Chibili, M. , de Bruyn, S., Benhadda, L., Lashley, C., Penninga, S. and Rowson,

B. (2019) Modern Hotel Operations Management. Taylor and Francis.

Harper, D. (2016) Hotels and Resorts. 1st edn. CRC Press.

https://doi.org/10.4324/9781315722610

MacLean, M. A. (2019) Hospitality. Society Publishing.

Raghubalan, G. (2015) Hotel Housekeeping: Operations and management, 3rd edition. New Delhi : Oxford University Press

Reynolds, D., Rahman, I. & Barrows, C. (2021) Introduction to Hospitality Management. Wiley.

Walker, J. R. (2016) Introduction to Hospitality, 7th Edition Pearson Education

Wood, R.C. (Ed.) (2017) Hotel Accommodation Management. Taylor and Francis.

https://doi.org/10.4324/9781315169965

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Published in Hotel Housekeeping Management

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(USD $7.99 including VAT)
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