Chapter 3 Managing Housekeeping Personnel
DOI: 10.23912/9781911635543-5499 | ISBN: 9781911635543 |
Published: May 2023 | Component type: chapter |
Published in: Hotel Housekeeping Management | Parent DOI: 10.23912/9781911635543-5270 |
Abstract
The housekeeping department is not only responsible for generating most of the revenue, but is also the department which holds most human volume. A room that is not clean and tidy cannot be sold to the guests, therefore the success of the sale depends on the efficiency of the housekeeping department. The work performed by the housekeeping department is very task-oriented and requires rigorous and meticulous effort, hard work and dedication to provide a quality service. In addition to this the housekeepers must deal with lot of time pressure, ensuring that the quality standards and procedures are followed as set by the hotel brand.
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Contributors
- Jayanti Jayanti, Senior Lecturer, University of West London, UK (Author)
For the source title:
- Jayanti Jayanti, Senior Lecturer, University of West London, UK (Author)
Cite as
Jayanti, 2023
Jayanti, J. (2023) "Chapter 3 Managing Housekeeping Personnel" In: Jayanti, J. (ed) . Oxford: Goodfellow Publishers http://dx.doi.org/10.23912/9781911635543-5499
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