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Chapter 14 Changing Trends in Hotel Housekeeping

DOI: 10.23912/9781911635543-5502

ISBN: 9781911635543

Published: May 2023

Component type: chapter

Published in: Hotel Housekeeping Management

Parent DOI: 10.23912/9781911635543-5270

10.23912/9781911635543-5502

Abstract

The hotel industry is constantly evolving and adopting new trends to meet the expectation of the customer. The housekeeping department’s role is critical in creating customer satisfaction, and therefore to keep up with the changing world and customer behaviour, traditional housekeeping has evolved in a new era of housekeeping. If hotels are to stay ahead in the business, they need to keep up with the trends that lead to more efficient processes, and follow the best practice guidelines.

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Contributors

  • Jayanti Jayanti, Senior Lecturer, University of West London, UK (Author)

For the source title:

  • Jayanti Jayanti, Senior Lecturer, University of West London, UK (Author)

Cite as

Jayanti, 2023

Jayanti, J. (2023) "Chapter 14 Changing Trends in Hotel Housekeeping" In: Jayanti, J. (ed) . Oxford: Goodfellow Publishers http://dx.doi.org/10.23912/9781911635543-5502

References

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https://doi.org/10.1108/IJCHM-09-2020-1013

Jayanti, J. (2020) Hotel Industry Welcome Back Strategy Review, Institute of Hospitality. Available at: https://www.instituteofhospitality.org/hotel-industry-welcome-back-strategy-review/

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Pillai, S.G., Haldorai, K., Seo, W.S. & Kim, W.G., (2021). Covid-19 and hospitality 5.0: Redefining hospitality operations. International Journal of Hospitality Management, 94, 102869.

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Chapter 14 Changing Trends in Hotel Housekeeping [Details]Price: £5.99
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Published in Hotel Housekeeping Management

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