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Chapter 7 Cleaning Procedure of a Guest Room

DOI: 10.23912/9781911635543-5503

ISBN: 9781911635543

Published: May 2023

Component type: chapter

Published in: Hotel Housekeeping Management

Parent DOI: 10.23912/9781911635543-5270

10.23912/9781911635543-5503

Abstract

Cleaning is the basic requirement of a hotel guest. A clean, hygienic room and bathroom leads to the customer satisfaction and therefore hotels need to ensure that they use the right cleaning products and equipment, train their staff in cleaning and supervise efficiently to reduce customer complaints. Cleaning is defined as the process of the removal of dirt from things and surfaces, typically using water and detergents.

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Contributors

  • Jayanti Jayanti, Senior Lecturer, University of West London, UK (Author)

For the source title:

  • Jayanti Jayanti, Senior Lecturer, University of West London, UK (Author)

Cite as

Jayanti, 2023

Jayanti, J. (2023) "Chapter 7 Cleaning Procedure of a Guest Room" In: Jayanti, J. (ed) . Oxford: Goodfellow Publishers http://dx.doi.org/10.23912/9781911635543-5503

References

Neog, R. (2021) New hotel cleaning procedures after COVID-19: A study of new housekeeping practices in hotels, Atithya: A Journal of Hospitality, 7(2), 1-7.

Roy,H., R. Faroque,A.R., Gupta, V. & Gani, M.O. (2022) Mitigating the negative effect of COVID-19 from the lens of organizational support in Bangladesh hotels, Journal of Human Resources in Hospitality & Tourism, 21(1), 105-129. doi:10.1080/15332845.2022.2015235.

https://doi.org/10.1080/15332845.2022.2015235

Wood, D.F., Moreo, P.J. & Sammons, G. (2005) Hotel housekeeping operational. audit: a questionnaire approach, International Journal of Hospitality & Tourism Administration, 6(3), 1-10. doi:10.1300/J149v06n03_01

https://doi.org/10.1300/J149v06n03_01

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Chapter 7 Cleaning Procedure of a Guest Room [Details]Price: USD $7.99
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Published in Hotel Housekeeping Management

Chapter 7 Cleaning Procedure of a Guest Room [Details]Price: USD $7.99
(USD $7.99 including VAT)
*
Licences / Downloadable file
Paperback format [Details]Price: USD $60.00Copies / Delivery by post
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