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Chapter 4 Contracts and Outsourcing in the Housekeeping Department

DOI: 10.23912/9781911635543-5504

ISBN: 9781911635543

Published: May 2023

Component type: chapter

Published in: Hotel Housekeeping Management

Parent DOI: 10.23912/9781911635543-5270

10.23912/9781911635543-5504

Abstract

Outsourcing is a conscious business decision to move internal work to external specialist providers. Hiring skilled and reliable housekeeping personnel requires a detailed hiring function and related managing resources. Using a third party, who can cater to the staffing needs of the business, will save a hotel the time required for recruiting, training, and managing the other human resource related tasks. This will allow the hotel housekeeping management to focus on their core goals and objectives, which are maintaining cleanliness standards, ensuring utmost guest satisfaction by meeting and exceeding guest needs.

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Contributors

  • Jayanti Jayanti, Senior Lecturer, University of West London, UK (Author)

For the source title:

  • Jayanti Jayanti, Senior Lecturer, University of West London, UK (Author)

Cite as

Jayanti, 2023

Jayanti, J. (2023) "Chapter 4 Contracts and Outsourcing in the Housekeeping Department" In: Jayanti, J. (ed) . Oxford: Goodfellow Publishers http://dx.doi.org/10.23912/9781911635543-5504

References

Hiamey, S.E. and Hiamey, G.A. (2020) Supplier selection and management in hotel outsourcing: an exploratory study in Ghana, Anatolia: An International Journal of Tourism & Hospitality Research, 31(1), 62-75. doi:10.1080/13032917.2 019.1697938.

https://doi.org/10.1080/13032917.2019.1697938

Jenkins, L. (2012) Hotel laundry in house or outsourced?, Caterer & Hotelkeeper, 202(4711), 38-40.

Lai, P.-C., Soltani, E. & Baum, T. (2008) Distancing flexibility in the hotel industry: the role of employment agencies as labour suppliers, International Journal of Human Resource Management, 19(1), 132-152. doi:10.1080/09585190701764048. Housekeeping Today (n.d.) https://www.housekeepingtodayuk.com/outsourcing-the-perfect-balancing-act/

https://doi.org/10.1080/09585190701764048

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Published in Hotel Housekeeping Management

Chapter 4 Contracts and Outsourcing in the Housekeeping Department [Details]Price: £5.99
(£5.99 including VAT)
*
Licences / Downloadable file
Paperback format [Details]Price: £37.99Copies / Delivery by post
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