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Chapter 2 The role of resident’s perception in sustainable community centred tourism management

DOI: 10.23912/9781915097644-5812

ISBN: Hardback

Published: August 2024

Component type: chapter

Published in: Emerging Trends in Consumer Behaviour in the Service Sector

Parent DOI: 10.23912/9781915097644-5756

10.23912/9781915097644-5812

Abstract

Understanding residents´ attitudes towards tourism and engaging local communities is central for sustainable tourism destination management. It is a crucial factor in tourism governance and an important field of research. Literature on clustering tourism community members with the focus of discerning residents’ view on tourism have all identified host groups with similar responses to segmentation criteria, such as sociodemographic characteristics, psychographic and behavioural variables, or emotions. There is still a gap regarding the segmentation of the local population based on their perceptions of tourism. This is evident given the prevalence of studies carried out in consolidated destinations, so, this research aims to explore different theoretical perspectives at different stages of the tourism development cycle for application to destination management. The work analyses residents of unconsolidated tourism destinations in which there are no episodes of over-tourism, except in very specific cases. In fact, Gipuzkoa is neither a mass tourism destination, nor a very popular urban tourism destination. The chapter aims to provide a preventive and responsible management tool for destinations in the development and consolidation phase.

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Galzacorta, Ara, Prat & Uresandi, 2024

Galzacorta, M.A., Ara, A.F., Prat, A.G. & Uresandi, N.E. (2024) "Chapter 2 The role of resident’s perception in sustainable community centred tourism management" In: Tabari, S., Colmekcioglu, N., Chen, W. & , (ed) . Oxford: Goodfellow Publishers http://dx.doi.org/10.23912/9781915097644-5812

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