Artificial Intelligence (AI) in Tourism, Hospitality and Events
DOI: 10.23912/9781915097859-5932 | ISBN: 9781915097859 |
Published: June 2025 | Component type: book |
Abstract
Provides in-depth insights, practical examples and best practices in the fields of tourism, hospitality and events. It goes beyond theoretical concepts and to explore the real-world implementation of AI technologies, highlighting their potential impact and benefits within the industry.
Sample content
Contributors
- Roya Rahimi, Reader in Marketing and Leisure Management , University of Wolverhampton, Business School, UK (Editor) https://orcid.org/0000-0001-7520-3273
- Nikolaos Stylos, Associate Professor (Reader) in Marketing and Digital Innovation , University of Bristol, UK (Editor) https://orcid.org/0000-0003-1626-0088
- Professor Eva M. Navarro-López, Full Professor, School of Interactive Games and Media , Golisano College of Computing and Information Sciences, Rochester Institute of Technology, USA (Editor) https://orcid.org/0000-0001-8762-6943
- Professor Prashant Pillai MBE, Pro Vice-Chancellor for Research and Knowledge Exchange, , University of Wolverhampton, UK (Editor) https://orcid.org/0000-0002-5314-5030
Cite as
Rahimi, Stylos, Navarro-López, MBE & , 2025
Rahimi, R., Stylos, N., Navarro-López, P.E.M., MBE, P.P.P. & , (2025) Artificial Intelligence (AI) in Tourism, Hospitality and Events. Oxford: Goodfellow Publishers http://dx.doi.org/10.23912/9781915097859-5932
Chapters
Chapter 2 The Use of Generative AI in Enhancing Customer Experience (Koc, Hatipoglu, Koc & Ayyildiz)
Chapter 3 The Role of AI in Enhancing Customer Service and Personalization (Pisoni & Zhu)
Chapter 5 The Future of Sustainable Tourism in the Age of Artificial Intelligence (Bapiri & Kuhzady)
Chapter 7 The Importance of Human Presence in Wellness and Spa Tourism (Underwood, Parapanos & Heap)
Chapter 9 The Future of Hospitality AI’s Role in Event Management (Kaçmaz)
Chapter 10 Integrating AI into your Tourism Operations Leadership Strategies (Mehmood & Rehman)