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Artificial Intelligence (AI) in Tourism, Hospitality and Events

DOI: 10.23912/9781915097859-5932

ISBN: 9781915097859

Published: June 2025

Component type: book

10.23912/9781915097859-5932

Abstract

Provides in-depth insights, practical examples and best practices in the fields of tourism, hospitality and events. It goes beyond theoretical concepts and to explore the real-world implementation of AI technologies, highlighting their potential impact and benefits within the industry.

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Contributors

Cite as

Rahimi, Stylos, Navarro-López, MBE & , 2025

Rahimi, R., Stylos, N., Navarro-López, P.E.M., MBE, P.P.P. & , (2025) Artificial Intelligence (AI) in Tourism, Hospitality and Events. Oxford: Goodfellow Publishers http://dx.doi.org/10.23912/9781915097859-5932

Chapters

Chapter 1 The role of AI powered digital marketing analytics in the tourism industry (Khan, Rehman & Ianicelli)

Chapter 2 The Use of Generative AI in Enhancing Customer Experience (Koc, Hatipoglu, Koc & Ayyildiz)

Chapter 3 The Role of AI in Enhancing Customer Service and Personalization (Pisoni & Zhu)

Chapter 4 AI in Hospitality and Event Management Enhancing Guest and Attendee Experiences (Yetim & Sen)

Chapter 5 The Future of Sustainable Tourism in the Age of Artificial Intelligence (Bapiri & Kuhzady)

Chapter 6 AI Driven Transformation in Hospitality and Events Comprehensive Applications in the F&B Industry of New Zealand (Santoso & Wang)

Chapter 7 The Importance of Human Presence in Wellness and Spa Tourism (Underwood, Parapanos & Heap)

Chapter 8 Artificial Intelligence and Holo Tourism An Example of Digital Transformation in the Experience Economy (Kaya, Bayar & Cobanoglu)

Chapter 9 The Future of Hospitality AI’s Role in Event Management (Kaçmaz)

Chapter 10 Integrating AI into your Tourism Operations Leadership Strategies (Mehmood & Rehman)

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