Chapter 10 Integrating AI into your Tourism Operations Leadership Strategies
DOI: 10.23912/9781915097859-6103 | ISBN: 9781915097859 |
Published: June 2025 | Component type: chapter |
Published in: Artificial Intelligence (AI) in Tourism, Hospitality and Events | Parent DOI: 10.23912/9781915097859-5932 |
Abstract
Leadership is a complex term that goes beyond simple authority and control. Recent scholarship continues to emphasise the dynamic and relational nature of leadership. Dinh et al. (2020) conceptualise leadership as “an emergent, co-constructed process in which individuals and groups interact to shape direction and achieve shared objectives within complex environments” (p. 145). This perspective highlights the collaborative and context-dependent aspects of leadership, moving beyond the traditional focus on individual traits or positions of authority. Furthermore, Banks et al. (2022) argue that effective leaders today are characterised by their ability to foster psychological safety, inclusivity, and adaptability within teams. They state, “Contemporary leaders must cultivate environments where individuals feel valued, empowered, and resilient in the face of uncertainty and change” (p. 312). This reflects a growing recognition of emotional intelligence and wellbeing as central to leadership efficacy.
Sample content
Contributors
- Waqas Mehmood, Oakswood Group (Author)
- Muhammad Khalil Ur Rehman, Oakswood Group (Author)
For the source title:
- Roya Rahimi, Reader in Marketing and Leisure Management , University of Wolverhampton, Business School, UK (Editor) https://orcid.org/0000-0001-7520-3273
- Nikolaos Stylos, Associate Professor (Reader) in Marketing and Digital Innovation , University of Bristol, UK (Editor) https://orcid.org/0000-0003-1626-0088
- Professor Eva M. Navarro-López, Full Professor, School of Interactive Games and Media , Golisano College of Computing and Information Sciences, Rochester Institute of Technology, USA (Editor) https://orcid.org/0000-0001-8762-6943
- Professor Prashant Pillai MBE, Pro Vice-Chancellor for Research and Knowledge Exchange, , University of Wolverhampton, UK (Editor) https://orcid.org/0000-0002-5314-5030
Cite as
Mehmood & Rehman, 2025
Mehmood, W. & Rehman, M.K.U. (2025) "Chapter 10 Integrating AI into your Tourism Operations Leadership Strategies" In: Rahimi, R., Stylos, N., Navarro-López, P.E.M., MBE, P.P.P. & , (ed) . Oxford: Goodfellow Publishers http://dx.doi.org/10.23912/9781915097859-6103
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