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Sustainable Value Creation in Hospitality 2nd edition

DOI: 10.23912/9781915097880-5937

ISBN: 9781915097880

Published: April 2025

Component type: book

10.23912/9781915097880-5937

Abstract

Based on theory and practice it takes the student through the key issues focusing on the hospitality industry, particularly the hotel sector. It analyses environmental, economic and social value in the industry, and what can be done to maximise the good for all the stakeholders in the long term.

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Contributors

Cite as

Cavagnaro, 2025

Cavagnaro, E. (2025) Sustainable Value Creation in Hospitality 2nd edition. Oxford: Goodfellow Publishers http://dx.doi.org/10.23912/9781915097880-5937

Chapters

Chapter 1 Guests on Earth, An introduction to sustainability in hospitality (Cavagnaro)

Chapter 2 The Sustainable Hospitality Value Chain (Cavagnaro)

Chapter 3 Tourist Mobility Is transport a necessary evil (Olthaar)

Chapter 4 Distribution at the Destination An underestimated force to improve hospitality services and enhance sustainable development (Seidel)

Chapter 5 What Do You Share with a Third Party Internet Site Sustainability challenges concerning privacy in the sharing of information (Vries, Felius & Cavagnaro)

Chapter 6 The Impact of Third Party Internet Sites on the Hotel Guest Journey (Felius, Cavagnaro, Vries & )

Chapter 7 Technology A Double Edged Sword (Cavagnaro)

Chapter 8 Equipping Better Buildings (Xhali)

Chapter 9 Purchasing Local for Sustainable Development – and improved hospitality experiences (Seidel & Cavagnaro)

Chapter 10 Sustainable Purchasing in an International Context A relational perspective (Koens & Reinders)

Chapter 11 Sustainable Transport of Goods Tackling backstage challenges of the hospitality industry (Fricke)

Chapter 12 Social Responsibility Your Employees (Melissen & Teunissen)

Chapter 13 Artificial Intelligence in the Hospitality Industry – Challenges and Sustainability Solutions (Meulen & Vries)

Chapter 14 The Rooms Division (Vrenegoor)

Chapter 15 The Food & Beverage Department At the heart of a sustainable hotel (Cavagnaro)

Chapter 16 Conclusion (Cavagnaro)

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