Chapter 13 Artificial Intelligence in the Hospitality Industry – Challenges and Sustainability Solutions
DOI: 10.23912/9781915097880-5987 | ISBN: 9781915097880 |
Published: April 2025 | Component type: chapter |
Published in: Sustainable Value Creation in Hospitality 2nd edition | Parent DOI: 10.23912/9781915097880-5937 |
Abstract
Imagine yourself in the thought process of booking directly a hotel room for a next stay in a hotel. Back in the days, you picked up the phone to call the hotel or even in earlier days, you wrote a letter to make a reservation via mail or fax. In the years, technology has taken a flight, and we are now using, of course, our laptop or even more often, mobile phone to book the room. Though, how sustainable is your online search for a hotel room? And, when you arrive at the hotel, how sustainable are all the technology instruments used behind the scenes to make your stay more enjoyable?
Sample content
Contributors
- Frederik Jan van der Meulen, NHL Stenden University of Applied Sciences (Author) https://orcid.org/0009-0005-7150-3638
- Marit de Vries, NHL Stenden University of Applied Sciences (Author) https://orcid.org/0000-0002-8027-3169
For the source title:
- Elena Cavagnaro, NHL Stenden University of Applied Sciences (Editor) https://orcid.org/0000-0002-5347-2509
Cite as
Meulen & Vries, 2025
Meulen, F.J.v.d. & Vries, M.d. (2025) "Chapter 13 Artificial Intelligence in the Hospitality Industry – Challenges and Sustainability Solutions" In: Cavagnaro, E. (ed) . Oxford: Goodfellow Publishers http://dx.doi.org/10.23912/9781915097880-5987
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