Chapter 6 The Impact of Third Party Internet Sites on the Hotel Guest Journey
DOI: 10.23912/9781915097880-6003 | ISBN: 9781915097880 |
Published: April 2025 | Component type: chapter |
Published in: Sustainable Value Creation in Hospitality 2nd edition | Parent DOI: 10.23912/9781915097880-5937 |
Abstract
Reservations are essential for hotels to plan their operations. When considering reservations for their planning, hotel departments usually refer to the reservation horizon, that is the number of rooms booked on a day in the future, and the predicted pick-ups, that is the number of room reservations a hotel expects to get confirmed over a certain period. These figures are used to decide upon, for example, the number of employees needed in the F&B department for the breakfast shift or in Housekeeping to clean the rooms; the volume of ingredients needed for breakfast; and planning hotel rooms’ maintenance during less busy periods.
Sample content
Contributors
- Niels van Felius, NHL Stenden University of Applied Sciences (Author)
- Elena Cavagnaro, NHL Stenden University of Applied Sciences (Author) https://orcid.org/0000-0002-5347-2509
- Marit de Vries, NHL Stenden University of Applied Sciences (Author) https://orcid.org/0000-0002-8027-3169
For the source title:
- Elena Cavagnaro, NHL Stenden University of Applied Sciences (Editor) https://orcid.org/0000-0002-5347-2509
Cite as
Felius, Cavagnaro, Vries & , 2025
Felius, N.v., Cavagnaro, E., Vries, M.d. & , (2025) "Chapter 6 The Impact of Third Party Internet Sites on the Hotel Guest Journey" In: Cavagnaro, E. (ed) . Oxford: Goodfellow Publishers http://dx.doi.org/10.23912/9781915097880-6003
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