Winter Sport Tourism
Working in Winter Wonderlands
Simon Hudson, Louise Hudson
ISBN: 978-1-910158-39-5 hbk; 978-1-910158-40-1 pbk
DOI: 10.23912/978-1-910158-39-5-2687
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“Winter Sport Tourism: Working in Winter Wonderlands, fulfils the need for a long-waited academic book on ski tourism. … Simon Hudson is a renowned expert on tourism with a worldwide experience in the academia and the ski industry. His conceptual and practical knowledge, combined with the coauthorship of ski writer and journalist Louise Hudson, has produced a unique and state of the art reference in its field. …a unique resource for those interested in the industry as well as the concerned academia." Tourism Analysis, Vol. 22, (2017) pp. 591–59
The snow sports industry has experienced remarkable growth in the last fifty years. It is estimated that there are about 120 million skiers worldwide and around 2,000 ski resorts in 80 countries catering to this growing market. New resorts in Asia and Eastern Europe are competing for these visitors with already well established destinations. But the industry is changing. Technology is having a huge impact on the skiing product and how it is distributed; demographic shifts are affecting the ski industry landscape; and climate change is impacting hills all over the world. Such dramatic changes require a fresh look at this exciting and dynamic industry.
Comprised of 12 chapters for easy semester teaching, each chapter follows the theme of ‘working in winter wonderlands’. It covers a breadth of issues including:
The book has a sound pedagogic structure, with key chapter features including:
All spotlights, profiles and cases have been developed following a personal visit or in-depth interviews conducted by the authors, and there is an international flavor throughout the book. Essential reading for tourism students, researchers, and practitioners – particularly those working in the ski industry.
Pub Date: September 2015
256 pages
The snow sports industry has experienced remarkable growth in the last fifty years. It is estimated that there are about 120 million skiers worldwide and around 2,000 ski resorts in 80 countries catering to this growing market. New resorts in Asia and Eastern Europe are competing for these visitors with already well established destinations. But the industry is changing. Technology is having a huge impact on the skiing product and how it is distributed; demographic shifts are affecting the ski industry landscape; and climate change is impacting hills all over the world. Such dramatic changes require a fresh look at this exciting and dynamic industry.
Comprised of 12 chapters for easy semester teaching, each chapter follows the theme of ‘working in winter wonderlands’. It covers a breadth of issues including:
- The evolution of winter sport tourism, with skiing’s earliest emergence as a leisure pastime during the mid-nineteenth century in Europe, to the present day;
- The winter sport tourism product - the activities, resorts, and supporting industries such as clothing and equipment;
- Design and planning for winter sports resorts including management and operations, both on- and off-mountain;
- Marketing, public relations and media;
- Planning, marketing and leveraging of events in the winter sports industry
- Economic, social and environmental impacts of winter sport tourism;
- Understanding the consumer, customer service and how to develop a service culture.
- The future for the ski industry, how resorts need to cater to the future consumer, and how to deal with seasonality.
The book has a sound pedagogic structure, with key chapter features including:
- ‘Spotlight’sections focusing on the occupation of a frontline individual in the snow sports industry in various roles including marketing, resort designer, entertainment and director of communications;
- ‘Profiles’ on a particular resort, organization or individual that illustrates a particular concept or theoretical principle presented in the chapter. Interesting profiles include Patrick Bruchez, owner and manager of Verbier’s olderst hotel; Joe Nevin, creator of Bumps for Boomers in Aspen; and Darren Turner developer of an innovative ski instruction app. The book also profiles Crystal Holidays, one the UK’S largest ski operators, and China’s emergence as a key player in the global ski industry.
- A detailed ‘Case Study’ which ,as a collection, cover a variety of organizations and regions. Designed to foster critical thinking, these cases illustrate actual business scenarios that stress several concepts found in the chapters. Case studies include women’s instruction camps, Vail’s development plans in Utah, ski resort infrastructure in Japan, DreamSki Adventures in South America, the EpicMix app in Colorado, the upcoming Olympics in South Korea, and Slovenia’s growing ski scene.
- Online tutor resources including Powerpoint slides with links to relevant videos.
All spotlights, profiles and cases have been developed following a personal visit or in-depth interviews conducted by the authors, and there is an international flavor throughout the book. Essential reading for tourism students, researchers, and practitioners – particularly those working in the ski industry.
Publication and Prices
Pub Date: September 2015
256 pages
Table of contents
Contents, Preface and About the AuthorsChapter 1 Industry overview
Chapter 2 The winter sports product
Chapter 3 Understanding the consumer
Chapter 4 Design and planning for winter sports resorts
Chapter 5 Management and operations
Chapter 6 Marketing and intermediaries
Chapter 7 The impact of the Internet on the industry
Chapter 8 Events in the winter sports industry
Chapter 9 The economic, social and environmental impacts of winter sports
Chapter 10 Developing and maintaining a service culture in the winter sports industry
Chapter 11 Working in media related to winter sports
Chapter 12 The future of the winter sports industry
Index
Table of contents
Contents, Preface and About the AuthorsChapter 1 Industry overview
Chapter 2 The winter sports product
Chapter 3 Understanding the consumer
Chapter 4 Design and planning for winter sports resorts
Chapter 5 Management and operations
Chapter 6 Marketing and intermediaries
Chapter 7 The impact of the Internet on the industry
Chapter 8 Events in the winter sports industry
Chapter 9 The economic, social and environmental impacts of winter sports
Chapter 10 Developing and maintaining a service culture in the winter sports industry
Chapter 11 Working in media related to winter sports
Chapter 12 The future of the winter sports industry
Index
About the authors
Dr. Simon Hudson is an Endowed Chair in Tourism at the University of South Carolina. He has held previous academic positions at universities in Canada and England, and has worked as a visiting professor in Austria, Switzerland, Spain, Fiji, New Zealand, the United States, and Australia. Prior to working in academia, Dr. Hudson spent several years working in the ski industry in Europe.Louise Hudson is a freelance journalist living in South Carolina. A committed ski bum, Louise has skied every season for the past 41 years all over Europe and North America.
Table of contents
Contents, Preface and About the AuthorsChapter 1 Industry overview
Chapter 2 The winter sports product
Chapter 3 Understanding the consumer
Chapter 4 Design and planning for winter sports resorts
Chapter 5 Management and operations
Chapter 6 Marketing and intermediaries
Chapter 7 The impact of the Internet on the industry
Chapter 8 Events in the winter sports industry
Chapter 9 The economic, social and environmental impacts of winter sports
Chapter 10 Developing and maintaining a service culture in the winter sports industry
Chapter 11 Working in media related to winter sports
Chapter 12 The future of the winter sports industry
Index
About the authors
Dr. Simon Hudson is an Endowed Chair in Tourism at the University of South Carolina. He has held previous academic positions at universities in Canada and England, and has worked as a visiting professor in Austria, Switzerland, Spain, Fiji, New Zealand, the United States, and Australia. Prior to working in academia, Dr. Hudson spent several years working in the ski industry in Europe.Louise Hudson is a freelance journalist living in South Carolina. A committed ski bum, Louise has skied every season for the past 41 years all over Europe and North America.
Online resources
Chapter 1Chapter 2
Chapter 3
Chapter 4
Chapter 5
Chapter 6
Chapter 7
Chapter 8
Chapter 9
Chapter 10
Chapter 11
Chapter 12