Hotel Housekeeping Management
Changing trends and developments
Jayanti Jayanti
ISBN: 9781911635543 hbk; 9781911635550 pbk; 9781911635567 eBook
DOI: 10.23912/9781911635543-5270
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- Covers all aspects of hotel housekeeping within the international hospitality industry – from budget accommodation to luxury 5 star hotels.
- Practice-orientated approach with clear explanations, case studies and illustrations.
- Packed with real life case studies from international hotel chains and expert insights.
With insights from international industry experts and real-life case studies, it provides the reader with a comprehensive how-to guide to all elements of this essential role as well as the theoretical foundations and operational techniques. It covers issues and areas such as:
- Budgeting and controlling expenditure
- Managing personnel, including contracts and outsourcing
- Guestroom types, design and trends
- Sustainability issues including ecotels and energy conservation
- Hotel housekeeping software and analytics
A vital resource for all students of hospitality management, housekeeping professionals, and those undertaking apprenticeships.
Publication: May 2023
Table of contents
Preface; Ch 1 Hospitality, Hotel and Housekeeping; Ch 2 Overview of the Housekeeping Department; Ch 3 Managing Housekeeping Personnel; Ch 5 Planning Housekeeping Operations; Ch 6 Housekeeping equipment and supplies; Ch 7 Hotel guest rooms; Ch 8 Cleaning procedure of a guest room; Ch 9 Budgeting for Housekeeping; Ch 11 Safety & Security; Ch 12 Designing Concepts /Interior Decoration; Ch 13 Ecotels; Ch 14 Changing trends In Hotel housekeeping; Ch 15 Technology in Housekeeping Department ; References; IndexTable of contents
Preface; Ch 1 Hospitality, Hotel and Housekeeping; Ch 2 Overview of the Housekeeping Department; Ch 3 Managing Housekeeping Personnel; Ch 5 Planning Housekeeping Operations; Ch 6 Housekeeping equipment and supplies; Ch 7 Hotel guest rooms; Ch 8 Cleaning procedure of a guest room; Ch 9 Budgeting for Housekeeping; Ch 11 Safety & Security; Ch 12 Designing Concepts /Interior Decoration; Ch 13 Ecotels; Ch 14 Changing trends In Hotel housekeeping; Ch 15 Technology in Housekeeping Department ; References; IndexAbout the authors
Jayanti Jayanti is a lecturer in Hospitality Management at the University of West London, UK. She started her hospitality career journey in rooms division with the Oberoi Hotels in India and now teaches multiple courses in hospitality management and organizational behaviour.Table of contents
Preface; Ch 1 Hospitality, Hotel and Housekeeping; Ch 2 Overview of the Housekeeping Department; Ch 3 Managing Housekeeping Personnel; Ch 5 Planning Housekeeping Operations; Ch 6 Housekeeping equipment and supplies; Ch 7 Hotel guest rooms; Ch 8 Cleaning procedure of a guest room; Ch 9 Budgeting for Housekeeping; Ch 11 Safety & Security; Ch 12 Designing Concepts /Interior Decoration; Ch 13 Ecotels; Ch 14 Changing trends In Hotel housekeeping; Ch 15 Technology in Housekeeping Department ; References; IndexAbout the authors
Jayanti Jayanti is a lecturer in Hospitality Management at the University of West London, UK. She started her hospitality career journey in rooms division with the Oberoi Hotels in India and now teaches multiple courses in hospitality management and organizational behaviour.Sample files
Chapter 1.pdfChapter 2.pdf
Chapter 3.pdf
Chapter 4.pdf
Chapter 5.pdf
Chapter 6.pdf
Chapter 7.pdf
Chapter 8.pdf
Chapter 9.pdf
Chapter 10.pdf
Chapter 11.pdf
Chapter 12.pdf
Chapter 13.pdf
Chapter 14.pdf
Chapter 15.pdf
Cover, contents and preface.pdf