Tourism > Hospitality Case Studies

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Sustainable Value Creation in Hospitality 2nd edition 13579 visits

Guests on Earth

Elena Cavagnaro

ISBN: 9781915097880 PBK; 9781917433075 HBK; 9781917433082 E-book PDF; 9781917433099 ePUB

Based on theory and practice it takes the student through the key issues focusing on the hospitality industry, particularly the hotel sector. It analyses environmental, economic and social value in the industry, and what can be done to maximise the good for all the stakeholders in the long term.

Forthcoming title

Artificial Intelligence (AI) in Tourism, Hospitality and Events 15291 visits

Revolutionising Experiences

Roya Rahimi, Nikolaos Stylos, Eva M. Navarro-López, Prashant Pillai

ISBN: 9781915097859 HBK; 9781915097842 PBK; 9781911635529 eBook

Provides in-depth insights, practical examples and best practices in the fields of tourism, hospitality and events. It goes beyond theoretical concepts and to explore the real-world implementation of AI technologies, highlighting their potential impact and benefits within the industry.

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Entrepreneurship in Hospitality and Tourism 137955 visits

A Global Perspective

Maureen Brookes, Levent Altinay

ISBN: 978-1-910158-27-2 hbk; 978-1-910158-28-9 pbk

A new and definitive overview of the vital role and effective practice of entrepreneurship in one of the most dynamic industry sectors in the world.

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Contemporary Cases Online 206314 visits

An innovative, up to date and stimulating collection of case studies for all your learning, teaching and research needs.

Editors in chief: Dr Alan Fyall and Dr Brian Garrod

ISBN: CCO

Contemporary Cases Online''' provides critical case studies that are original, flexible, challenging, controversial and research-informed, driven by the needs of teaching and learning.

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Customer Service for Hospitality and Tourism 4th edition 15607 visits

Simon Hudson, Louise Hudson

ISBN: HBK: 9781917433112; PBK:9781917433105; EBOOK: 9781917433129; EPUB 9781917433136

The fourth edition of this book – like those before - is easy to read, very current, and full of references to all the latest research. It contains brand new material on issues surrounding sustainability and AI in the context of customer services.