travel and tourism

Now available for purchase!

International Tourism Futures 2nd edition 19488 visits

The Drivers and Impacts of Change

Clare Lade, Paul Strickland, Elspeth Frew, Paul Willard, Sandra Cherro Osorio, Astrid Nørfelt

ISBN: 9781915097941 PBK; 9781915097958 HBK; 9781915097965 eBook

Examines influential factors such as the demographic, political, economic and technological changes, which will affect the nature, trends and participation in tourism, hospitality and events

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Emerging Trends in Consumer Behaviour in the Service Sector 115565 visits

Saloomeh Tabari, Nazan Colmekcioglu, Wei Chen

ISBN: Hardback: 9781915097620; Paperback: 9781915097637; eBook: 9781915097644; DOI: 10.23912/9781915097644-5756

A fresh and comprehensive perspective on current and innovative topics related to consumer preferences, attitudes, perceptions and reactions in service industries. It delves into the impact of contemporary trends and emerging technology, by providing a holistic view on the future of the trends and behaviour within the service sector.

Forthcoming title

Coaching and Mentoring in Tourism, Hospitality and Events 74910 visits

Diana Clayton, Judie M Gannon, Anna Klenert

ISBN: 9781915097743 HBK; 9781915097729 PBK; 9781915097750 eBook

A comprehensive exploration of mentoring and coaching and its’ application within the THE industries.

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Geography of Tourism: Image, Impacts and Issues 2nd edition 112276 visits

Peter Mason

ISBN: 9781915097477 HBK; 9781915097484 PBK; 9781915097491 eBook

Provides both an awareness of the spatial nature of tourism by means of a geographical perspective, and offers critical analysis of major contemporary geographical themes and issues that relate to tourism.

Forthcoming title

Customer Service for Hospitality and Tourism 4th edition 398 visits

Simon Hudson, Louise Hudson

ISBN: HBK: 9781917433112; PBK:9781917433105; EBOOK: 9781917433129

The fourth edition of this book – like those before - is easy to read, very current, and full of references to all the latest research. It contains brand new material on issues surrounding sustainability and AI in the context of customer services.