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Smart Cities

Co-creating experiences

Dimitrios Buhalis, Babak Taheri, Roya Rahimi

ISBN: 9781915097088 HBK; 9781915097095 eBook


About this book | Table of contents | About the authors | Buy now
Smart cities are cities which use different types of electronic methods and sensors to collect data. The gathered information and data is then used to manage assets, resources and services efficiently to improve the operations across the city. This book provides a new insight for the current issues and opportunities in smart cities and related concepts in the next generation of urban evolution.

The smart cities of tomorrow engage locals, visitors, governments and businesses in the intelligent, collaborative and connected ecosystem. To this end, the goal of this book is to provide better understanding of city services but also enhancing and evaluating the local and visitor experience and city decision-making processes by creating liveable environments and business solutions.

With international contributions from well-respected and international academics, it brings state-of-art knowledge on marketing management (and related areas e.g., urban studies) from a new modern perspective within the smart cities. Via academic research and international case studies, it discusses issues such as:

  • Smart tourists in smart cities
  • The evolution of the smart city
  • Smart trends in the tourism and hospitality industry
  • Smart sports in smart cities
  • Creating a smart tourist destinations
  • What does it mean for the locals – the smart city as a proposal to improve the quality of life of residents

Publication due: April 2022

Table of contents

Ch 1 The Evolution Process of Smart Tourism Initiatives (Abbie-Gayle Johnson, Jillian M. Rickly and Scott McCabe); Ch 2 Smart tourists in smart cities (Tomáš Gajdošík); Ch 3 Advances in Smart Destination Management and Public Governance:Tourism Innovation ecosystems for Digital; Ch 4 Smart Destinations: A Multiple Case study of European Smartest and Most Visited Cities (Kadir Çakar); Ch 5 Modes of destination metagovernance and smart governance in Milan: A longitudinal perspective (Alberto Amore et al); Ch 6 Smart Stem Education for active ageing (Anthony Kong et al); Ch 7 Smart cities digital transformation (Ekaterina Glebova, Wojciech Lewicki); Ch 8 Smart Sports in Smart Cities (Ekaterina Glebova, Michel Desbordes); Ch 9 Madeira Island – Re-thinking the development of the tourism sector (Luiz Pinto Machado and Antonio Almeida); Ch 10 Co-Creating and Co-Destructing Personalised Experiences through Smart Destination Infrastructure (Katerina Volchek, Dimitrios Buhalis and Rob Law); Ch 11 Is Smart Technology an Opportunity or a Challenge for Restaurant Employees?: Perception towards Smart ICTs and its Antecedents (Yakup Kemal Özekİcİ and Cemal Ersin Sİlİk); Ch 12 Reconnoitering the Role of Human Capital in the Development of Smart Cities: A Systematic Review (Dr. Aruditya Jasrotia); Ch 13 Co-creation of smart value on smart ecosystems – past trends and future directions in tourism literature (Estrella Diaz, Águeda Esteban, Christina Koutra and Sofia Almeida); Ch 14 Smart trends in the tourism and hospitality industry (Evrim Celtek); Ch 15 From Smart City 1.0 to Smart City 3.0: Deep Understanding of the Smart City Concept and Evolution (Diogo Correia and Leonor Teixeira); Ch 16 Smart City as a Proposal to Improve the Quality of Life of Residents and Promote a Smart Tourist Destination: the Case of Barranco, Lima, Peru (Otto Regalado-Pezua et al); Ch 17 The Viable System Model as an instrument to manage the creation of value in smart (Susana Romero Juarez et al); Ch 18 The French-style Smart Cities (Cyril Blanchet et al); Index

Table of contents

Ch 1 The Evolution Process of Smart Tourism Initiatives (Abbie-Gayle Johnson, Jillian M. Rickly and Scott McCabe); Ch 2 Smart tourists in smart cities (Tomáš Gajdošík); Ch 3 Advances in Smart Destination Management and Public Governance:Tourism Innovation ecosystems for Digital; Ch 4 Smart Destinations: A Multiple Case study of European Smartest and Most Visited Cities (Kadir Çakar); Ch 5 Modes of destination metagovernance and smart governance in Milan: A longitudinal perspective (Alberto Amore et al); Ch 6 Smart Stem Education for active ageing (Anthony Kong et al); Ch 7 Smart cities digital transformation (Ekaterina Glebova, Wojciech Lewicki); Ch 8 Smart Sports in Smart Cities (Ekaterina Glebova, Michel Desbordes); Ch 9 Madeira Island – Re-thinking the development of the tourism sector (Luiz Pinto Machado and Antonio Almeida); Ch 10 Co-Creating and Co-Destructing Personalised Experiences through Smart Destination Infrastructure (Katerina Volchek, Dimitrios Buhalis and Rob Law); Ch 11 Is Smart Technology an Opportunity or a Challenge for Restaurant Employees?: Perception towards Smart ICTs and its Antecedents (Yakup Kemal Özekİcİ and Cemal Ersin Sİlİk); Ch 12 Reconnoitering the Role of Human Capital in the Development of Smart Cities: A Systematic Review (Dr. Aruditya Jasrotia); Ch 13 Co-creation of smart value on smart ecosystems – past trends and future directions in tourism literature (Estrella Diaz, Águeda Esteban, Christina Koutra and Sofia Almeida); Ch 14 Smart trends in the tourism and hospitality industry (Evrim Celtek); Ch 15 From Smart City 1.0 to Smart City 3.0: Deep Understanding of the Smart City Concept and Evolution (Diogo Correia and Leonor Teixeira); Ch 16 Smart City as a Proposal to Improve the Quality of Life of Residents and Promote a Smart Tourist Destination: the Case of Barranco, Lima, Peru (Otto Regalado-Pezua et al); Ch 17 The Viable System Model as an instrument to manage the creation of value in smart (Susana Romero Juarez et al); Ch 18 The French-style Smart Cities (Cyril Blanchet et al); Index

About the authors

Dimitrios Buhalis is Professor in Marketing, Strategy and Innovation at Bournemouth University, UK. Babak Taheri is Professor of Marketing in Edinburgh Business School at Heriot-Watt University, Edinburgh, UK. Roya Rahimi is a reader in Marketing and Leisure Management at the University of Wolverhampton, Business School, UK.

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