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Leisure management

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Emerging Trends in Consumer Behaviour in the Service Sector 68175 visits

Saloomeh Tabari, Nazan Colmekcioglu, Wei Chen

ISBN: Hardback: 9781915097620; Paperback: 9781915097637; eBook: 9781915097644 DOI: 10.23912/Hardback-5756

A fresh and comprehensive perspective on current and innovative topics related to consumer preferences, attitudes, perceptions and reactions in service industries. It delves into the impact of contemporary trends and emerging technology, by providing a holistic view on the future of the trends and behaviour within the service sector.

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Service Management Principles for Hospitality and Tourism in the Age of Digital Technology 4th edn 64620 visits

Jay Kandampully, David Solnet, Anil Bilgihan

ISBN: 9781915097705 PBK; 9781915097712 eBook

Guides managers to see hospitality and tourism as essential service businesses requiring a holistic cross-functional approach to meeting customers’ needs. Demonstrates how service organizations can capitalize on, or are impacted by, technological and social changes such as the sharing economy, social media, mobile technologies and more.

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Golf Tourism 2nd edition 94796 visits

Now in paperback!

Simon Hudson, Louise Hudson

ISBN: 978-1-908999-94-8 pbk; 978-1-908999-93-1 hbk

Golf continues to represent the largest sports-related travel market valued at £30 billion with over 50 million golf tourists travelling the world to play on some of the estimated 40,000 courses. Golf Tourism is the leading text for both students and practitioners and the completely updated and revised new edition discusses the all latest issues.


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