Welcome Guest [create an account] or log-in:

Chapter 1 Unique Features of the Networks

DOI: 10.23912/9781911396512-3599

ISBN: 9781911396512

Published: December 2017

Component type: chapter

Published in: Peer-to-Peer Accommodation Networks

Parent DOI: 10.23912/9781911396512-3454



Peer-to-peer accommodation networks have rocked the established accommodation sector, dramatically increasing the variety of accommodation options available to people around the world. They have also created a number of societal challenges never expected to result from a short-term accommodation trading platform. Something about peer-to-peer accommodation networks is very different from anything we have seen before, although they consist of building blocks which are not new at all. This chapter explores some of the unique features of Airbnb – the leading international peer-to-peer accommodation network – and proposes a conceptual model of elements contributing to Airbnb’s success.


For the source title:

Cite as

Dolnicar, 2017

Dolnicar, S. (2017) "Chapter 1 Unique Features of the Networks" In: Dolnicar, S. (ed) . Oxford: Goodfellow Publishers http://dx.doi.org/10.23912/9781911396512-3599


Airbnb (2017a) retrieved on July 5, 2017 from https://www.airbnb.com/about/about-us.

Airbnb (2017b) retrieved on February 20, 2017 from https://www.airbnb.com/info/host.

Airbnb (2017c) retrieved on February 20, 2017 from https://www.airbnb.com.au/help/article/1129/host-referral-program-t-c---referring-host.

Airbnb (2017d) retrieved on July 5, 2017 from https://www.airbnb.com.au/trust.

Airbnb (2017e) retrieved on June 26, 2017 from https://www.airbnb.com.au/help/article/544/what-is-airbnb-s-guest-refund-policy.

Airbnb (2017f) retrieved on September 8, 2017 from https://www.airbnb.com.au/host/instant.

Airbnb (2017g) retrieved on June 26, 2017 from https://www.airbnb.com.au/help/article/279/what-is-the-airbnb-host-guarantee.

Belarmino, A., Whalen, E., Koh, Y., and Bowen, J.T. (2017) Comparing guests' key attributes of peer-to-peer accommodations, and hotels: Mixed-methods approach, Current Issues in Tourism, https://doi.org/10.1080/13683500.2017.1293623

Bridges, J. and Vásquez, C. (2016) If nearly all Airbnb reviews are positive, does that make them meaningless?, Current Issues in Tourism, https://doi.org/10.1080/13683500.2016.1267113

Cui, R., Li, J., and Zhang, D.J. (2016) Discrimination with incomplete information in the sharing economy: Field evidence from Airbnb, retrieved on July 5, 2017 from https://ssrn.com/abstract=2882982

Davis, B. (2016) 10 examples of great Airbnb marketing creative. retrieved on September 11, 2017 from https://econsultancy.com/blog/68225-10-examples-of-great-airbnb-marketing-creative.

Deale, C.S. and Crawford, A. (2016) Providers' perceptions of the online community marketplace for lodging accommodations, Tourism, and Hospitality Research, https://doi.org/10.1177/1467358416682067

Dolnicar, S. and Leisch, F. (2010). Evaluation of structure, and reproducibility of cluster solutions using the bootstrap, Marketing Letters, 21, 83–101. https://doi.org/10.1007/s11002-009-9083-4

Edelman, B.G., Luca, M., and Svirsky, D. (2017) Racial discrimination in the sharing economy: Evidence from a field experiment, American Economic Journal: Applied Economics, 9 (2), 1–22.

Eisenmann, T., Parker, G., and Alstyne, V.W. (2006) Strategies for two-sided markets, Harvard Business Review, 84(10), 92.

Ert, E., Fleischer, A., and Magen, N. (2016) Trust, and reputation in the sharing economy: The role of personal photos in Airbnb, Tourism Management, 55, 62–73. https://doi.org/10.1016/j.tourman.2016.01.013

Fagerstrøm, A., Pawar, S., Sigurdsson, V., Foxall, G.R., and Yani-de-Soriano, M. (2017) That personal profile image might jeopardize your rental opportunity! On the relative impact of the seller's facial expressions upon buying behavior on Airbnb, Computers in Human Behavior, 72, 123–131. https://doi.org/10.1016/j.chb.2017.02.029

Fradkin, A. (2015) Search frictions, and the design of online marketplaces, Working paper, Massachusetts Institute of Technology, Cambridge.

Fradkin, A. (2017) Search, matching, and the role of digital marketplace design in enabling trade: Evidence from Airbnb, Working paper, Massachusetts Institute of Technology, Cambridge.

Johanson, S. (2011) Crackdown on flats used as pseudo hotels, retrieved on February 3, 2017 from http://www.smh.com.au/business/crackdown-on-flats-used-as-pseudo-hotels-20110809-1ikup.html.

Karlsson, L. and Dolnicar, S. (2016) Someone's been sleeping in my bed, Annals of Tourism Research, 58, 159–162. https://doi.org/10.1016/j.annals.2016.02.006

Karlsson, L., Kemperman, A., and Dolnicar, S. (2017) May I sleep in your bed? Getting permission to book, Annals of Tourism Research, 62, 1–12. https://doi.org/10.1016/j.annals.2016.10.002

Liang, L.J., Choi, H.C., and Joppe, M. (2017) Understanding repurchase intention of Airbnb consumers: Perceived authenticity, electronic word-of-mouth, and price sensitivity, Journal of Travel & Tourism Marketing, https://doi.org/10.1080/10548408.2016.1224750

Liu, S.Q. and Mattila, A.S. (2017) Airbnb: Online targeted advertising, sense of power, and consumer decisions, International Journal of Hospitality Management, 60, 33–41. https://doi.org/10.1016/j.ijhm.2016.09.012

Merriam-Webster Dictionary (2017) https://www.merriam-webster.com/dictionary/trust, retrieved on July 6, 2017.

Roomorama (2017) http://roomorama.com/, retrieved on September 8, 2017.

Stern, J. (2010) AirBnb benefits from social proof theory, retrieved on August 24 2017 from http://josephstern.com/wp-content/uploads/2010/10/Social-Proof-Theory-Paper.pdf.

Tussyadiah, I. P. and Pesonen, J. (2016) Impacts of peer-to-peer accommodation use on travel patterns, Journal of Travel Research, 55, 1022–1040. https://doi.org/10.1177/0047287515608505

Tussyadiah, I.P. and Zach, F. (2017) Identifying salient attributes of peer-to-peer accommodation experience, Journal of Travel & Tourism Marketing, 34 (5), 636–652. https://doi.org/10.1080/10548408.2016.1209153

Xie, K.L. and Mao, Z. (2017) The impacts of quality and quantity attributes of Airbnb hosts on listing performance, International Journal of Contemporary Hospitality Management, https://doi.org/10.1108/IJCHM-07-2016-0345

Yannopoulou, N., Moufahim, M., and Bian, X. (2013) User-generated brands and social media: Couchsurfing and AirBnb, Contemporary Management Research, 9(1), 85-90. https://doi.org/10.7903/cmr.11116

Zervas, G., Proserpio, D., and Byers, J. (2016) The rise of the sharing economy, Boston University School of Management Research Paper 2013–16.


Published in Peer-to-Peer Accommodation Networks

Terms and conditions of purchase | Privacy policy