HOME | CHECKOUT | ABOUT | FAQ | CONTACT US |
 
Welcome Guest [create an account] or log-in:
email
password

Chapter 8 Appreciative Sharing of Knowledge

DOI: 10.23912/9781911635444-4900

ISBN: 9781911635444

Published: March 2021

Component type: chapter

Published in: Knowledge Management in Event Organisations

Parent DOI: 10.23912/9781911635444-4545

Abstract

The previous chapters in this book have so far mainly focused on problem-solving approaches to knowledge management within event organisations. It has been argued that there are a lot of knowledge management challenges in event organisations, which need to be overcome in order for the organisation to be successful in the long run. This chapter presents an entirely different approach to knowledge management: it introduces Appreciative Inquiry as an approach to management based on an organisation’s strengths with regards to knowledge management, such as, for example, knowledge creation and knowledge sharing practices that are already working well. Applying the principles of Appreciative Inquiry and Appreciative Sharing of Knowledge, as defined by Cooperrider and Srivastva (1987), Cooperrider and Whitney (1999) and Thatchenkery and Chowdhry (2007), the aim is to utilise the strengths within the organisation, and learn from and further build on these strengths, in order to enhance the organisation’s knowledge management practices and ultimately its success overall. The first two sections of this chapter introduce Appreciative Inquiry and Appreciative Sharing of Knowledge as alternative approaches to knowledge management. They highlight key principles of these and provide examples as to how they can be applied to event organisations. The final section of the chapter more specifically discusses (positive) stories and storytelling within the Appreciative Sharing of Knowledge approach and focuses on how stories of success, achievement, and positive memories can be a useful tool within event organisations to create a shared understanding and knowledge of what the event is about, what it aims to achieve, and how to work together effectively and efficiently. It will be reemphasised that these tacit knowledge practices are invaluable within any organisation, and can provide a competitive advantage in the long term.

Sample content

Click here to download PDF

Contributors

For the source title:

Cite as

Stadler, 2021

Stadler, R. (2021) "Chapter 8 Appreciative Sharing of Knowledge" In: Stadler, R. (ed) . Oxford: Goodfellow Publishers http://dx.doi.org/10.23912/9781911635444-4900

References

Anderson, H., Cooperrider, D. L., Gergen, K. J., Gergen, M., McNamee, S., Watkins, J. M., & Whitney, D. (2008). The Appreciative Organization (revised ed.). Chagrin Falls, Ohio: Taos Institute Publications.

Bergeron, B. (2003). Essentials of Knowledge Management. Hoboken NJ: John Wiley & Sons, Inc.

Boje, D. M. (1995). Stories of the storytelling organization: A Postmodern analysis of Disney as "Tamara-Land". Academy of Management Journal, 38(4), 997-1035.

https://doi.org/10.2307/256618

Bushe, G. R. (2007). Appreciative Inquiry is not (just) about the positive. OD Practitioner, 39(4), 30-35.

Cooperrider, D. L., & Srivastva, S. (1987). Appreciative Inquiry in organizational life. Research in Organizational Change and Development, 1(1), 129-169.

Cooperrider, D. L., & Whitney, D. (1999). Collaborating for Change: Appreciative Inquiry. San Francisco, CA: Barrett-Koehler.

Cooperrider, D. L., Barrett, F. T., & Srivastva, S. (1995). Social Construction and Appreciative Inquiry: A journey in organizational theory. In D. M. Hosking, H. P. Dachler, & K. J. Gergen (Eds.), Management and Organization: Relational Alternatives to Individualism. Ashgate Publishing.

Finegold, M. A., Holland, B. M., & Lingham, T. (2002). Appreciative Inquiry and Public Dialogue: An approach to community change. Public Organization Review, 2(3), 235-252.

https://doi.org/10.1023/A:1020292413486

Gorelick, C., Milton, N., & April, K. (2004). Performance through Learning - Knowledge Management in Practice. Amsterdam: Elsevier Butterworth-Heinemann.

Katzeff, C., & Ware, V. (2006). Video Storytelling as Mediation of Organizational Learning. Paper presented at the NordiCHI2006: Changing Roles, Oslo.

https://doi.org/10.1145/1182475.1182508

Koster, R. L. P., & Lemelin, R. H. (2009). Appreciative Inquiry and rural tourism: A case study from Canada. Tourism Geographies, 11(2), 256-269.

https://doi.org/10.1080/14616680902827209

Küpers, W. (2005). Phenomenology of embodied implicit and narrative knowing. Journal of Knowledge Management, 9(6), 114-133.

https://doi.org/10.1108/13673270510630006

Loughran, J. (2010). Reflection through collaborative action research and inquiry. In N. Lyons (Ed.), Handbook of Reflection and Reflective Inquiry - Mapping a Way of Knowing for Professional Reflective Inquiry (pp. 399-413). New York: Springer.

https://doi.org/10.1007/978-0-387-85744-2_20

Maier, T. A. (2008). Appreciative Inquiry and hospitality leadership. Journal of Human Resources in Hospitality & Tourism, 8(1), 106-117.

https://doi.org/10.1080/15332840802274486

Orr, J. E. (1996). Talking about Machines - An Ethnography of a Modern Job. Itaca: Cornell University Press.

Raymond, E. M., & Hall, M. C. (2008). The potential for Appreciative Inquiry in tourism research. Current Issues in Tourism, 11(3), 281-292.

https://doi.org/10.1080/13683500802140323

Rogers, P., & Fraser, D. (2003). Appreciating Appreciative Inquiry. New Directions for Evaluation, 100, 75-83.

https://doi.org/10.1002/ev.101

Sinclair, J. (2005). The impact of stories. Electronic Journal of Knowledge Management, 3(1), 53-64.

Snowden, D. (2000). New wine in old wineskins: from organic to complex knowledge management through the use of story. Emergence, 2(4), 50-64.

https://doi.org/10.1207/S15327000EM0204_07

Stadler, R., & Fullagar, S. (2016). Appreciating formal and informal knowledge transfer practices within creative festival organizations. Journal of Knowledge Management, 20(1), 146-161.

https://doi.org/10.1108/JKM-11-2014-0484

Thatchenkery, T., & Chowdhry, D. (2007). Appreciative Inquiry and Knowledge Management - A Social Constructionist Perspective. Cheltenham: Edward Elgar.

https://doi.org/10.4337/9781847204455

Van der Haar, D., & Hosking, D. M. (2004). Evaluating Appreciative Inquiry: A relational constructionist perspective. Human Relations, 57(8), 1017-1036.

https://doi.org/10.1177/0018726704045839

Van Niekerk, M., & Getz, D. (2019). Event Stakeholders. Oxford: Goodfellow Publishers.

https://doi.org/10.23912/9781911396635-3840

Van Tiem, D., & Rosenzweig, J. (2006). Appreciative Inquiry. ASTD Press.

Whitney, D., & Trosten-Bloom, A. (2003). The Power of Appreciative Inquiry - A Practical Guide to Positive Change. San Francisco: Berrett-Koehler.

Wiig, K. M. (2004). People-Focused Knowledge Management - How Effective Decision Making Leads to Corporate Success. Amsterdam: Elsevier Butterworth Heinemann.

Yoder, D. M. (2004). Organizational climate and emotional intelligence: An Appreciative Inquiry into a 'leaderful' community college. Community College Journal of Research and Practice, 29(1), 45-62.

https://doi.org/10.1080/10668920390276966

Available

Chapter 8 Appreciative Sharing of Knowledge [Details]Price: USD $7.99
(USD $7.99 including VAT)
*
Licences / Downloadable file

Published in Knowledge Management in Event Organisations

Chapter 8 Appreciative Sharing of Knowledge [Details]Price: USD $7.99
(USD $7.99 including VAT)
*
Licences / Downloadable file
Hardback format [Details]Price: USD $125.00Copies / Delivery by post
Terms and conditions of purchase | Privacy policy