HOME | CHECKOUT | ABOUT | FAQ | CONTACT US |
 
Welcome Guest [create an account] or log-in:
email
password

Chapter 10 Step 5 The eco feedback loop (Skill)

DOI: 10.23912/9781911635659-5434

ISBN: 9781911635659

Published: February 2023

Component type: chapter

Published in: How to Create Sustainable Hospitality

Parent DOI: 10.23912/9781911635659-5276

10.23912/9781911635659-5434

Abstract

Feedback is all around us. Be it through apps, fitness bracelets, websites, or bills, your guests are already used to live, granular feedback. Many may even expect it. Who are you to let them down? Guests like being trusted. There is a hesitancy about giving guests and staff eco-feedback, but done artfully the process actually enriches the hospitality experience. It can give even the most casual getaway a sense of meaning and purpose. Embrace responsible technology. The most useful, actionable feedback is delivered quickly. Energy monitoring systems are vital tools, allowing you to identify areas for improvement quickly. Gamify! Feedback can and should be fun. Gamification – the tangible sense of progress and accomplishment – hugely boosts guest engagement with your conservation efforts. Put feedback in context. There is no one-size-fits-all answer to feedback. There are so many variables at play that you have to be able to step back and separate correlation from causation.

Sample content

Click here to download PDF

Contributors

For the source title:

Cite as

Warren, 2023

Warren, C. (2023) "Chapter 10 Step 5 The eco feedback loop (Skill)" In: Warren, C. (ed) . Oxford: Goodfellow Publishers http://dx.doi.org/10.23912/9781911635659-5434

References

Abdi, A.(2016). Process of Gamification. Bachelor's Thesis, Tampere University of Applied Sciences.

Arnstein, S. (1969). A Ladder of Citizen Participation. Journal of American Institute of Planners, 35(4), 216-224

https://doi.org/10.1080/01944366908977225

Barbour, L. (2019). Country towns close to reaching 'day zero' as water supplies dry up in the drought. ABC News, 23 July www.abc.net.au/news/2019-07-14/day-zero-approaching-astowns- run-out-of-water/11271430 [Accessed 22 August, 2021]

Barr, S., Shaw, G., Coles, T. & Prillwitz, J. (2010). A holiday is a holiday: practising sustainability, home and away. Journal of Transport Geography, 18, 474-481.

https://doi.org/10.1016/j.jtrangeo.2009.08.007

Brown, Z. Dowlatabadi, H. & Cole, R. (2009). Feedback and adaptive behaviour in green buildings. Intelligent Buildlngs International, 1, 296-315.

https://doi.org/10.3763/inbi.2009.0034

Brandon, G. & Lewis, A. (1999). Rescuing household energy consumption: A qualitative and quantitative field study. Journal of Environmental Psychology, 19, 75-85

https://doi.org/10.1006/jevp.1998.0105

Chepu Ecolodge (2016) Personal communication

Chutel, L. (2017). Africa's favourite tourist city is about to run out of water. Quartz Africa. https://qz.com/africa/1147081/cape-town-drought-as-day-zero-approaches-the-city-needs-to-learnto- talk-about-climate-change-not-spread-fear/[Accessed 30 August 2021]

Dolnicar, S., Cvelbar, L. & Grun, B. (2017) Making hotel guests voluntarily waive daily room cleaning. BEST, Think Tank XVII. www.besteducationnetwork.org/Papers_Presentations/15562

Grand View Research (2018) Smart electricity meter market size, share & trends analysis. https://www.grandviewresearch.com/industry-analysis/smart-meters-market

Haakana M., Sillanpää L. & Talsi M. (1997) The Effect of Feedback and Focused Advice on Household Energy Consumption. In: Printed Proceedings of the 1997 ECEEE Summer Study,1997.

Hospitalitynet (2021). Hilton launches carbon neutral business meetings in Europe. www.hospitalitynet. org/news/4104707.html [Accessed: 22 August 2021]

Javelosa, J. (2016). David Attenborough: If we don't limit our population growth, the natural world will. https://futurism.com/david-attenborough-if-we-dont-limit-our-population-growth-thenatural- world-will [Acessed 30 August 2021]

Kallbekken, S. & Saelen, H. (2013) 'Nudging' hotel guests to reduced food waste as a win-win environmental measure. Economic Letters, 119, 325-327.

https://doi.org/10.1016/j.econlet.2013.03.019

Khalid, R., Christensen, T., Gam-Hanssen, K. & Friis, F. (2019) Time-shifting laundry practices in a smart grid perspective: a cross-cultural analysis of Pakistani and Danish middle-class households. Energy Efficiency 12, 1691-1706.

https://doi.org/10.1007/s12053-018-9769-7

Malone, S., McCabe, S., & Smith, A. P. (2014). The role of hedonism in ethical tourism. Annals of Tourism Research, 44, 241-254.

https://doi.org/10.1016/j.annals.2013.10.005

National Trust (2019). National Trust pub among first to list items according to their carbon footprint. www.nationaltrust.org.uk/press-release/national-trust-pub-among-first-to-list-itemsaccording- to-their-carbon-footprint [Accessed 30 August 2021]

Patterson, B. (2015). What Australia can teach the World about surviving drought. Scientific America, 28 May. www.scientificamerican.com/article/what-australia-can-teach-the-worldabout- surviving-drought [Accessed 22nd August 2021]

Pont, E. (2021). Population and climate change. Enquêtes écosophiques, https://medium.com/enquetesecosophiques/population-and-climate-change-88d43e23941a [Accessed 22 August 2021]

Serrenho, T., Zangheri, P. & Bertoldi, B. (2015). Energy Feedback Systems: Evaluation of Metastudies on energy savings through feedback; EUR 27992 EN; doi:10.2790/565532

SMS (2021). Flexigrid. www.sms-plc.com/our-services/energy-management/flexigrid/[Accessed 22 August 2021] Sticklebarn Inn (n.d.) Menu, https://nt.global.ssl.fastly.net/sticklebarn-and-the-langdales/documents/our-current-menu.pdf [Accessed 30 August 2021]

Strava (2021) www.strava.com/mobile [Accessed 22 August 2021]

Tiefenbeck, V., Wörner, A., Schöb, S., Fleisch, E. & Staake, T. (2019). Real-time feedback promotes energy conservation in the absence of volunteer selection bias and monetary incentives. Nature Energy 4, 35-41.

https://doi.org/10.1038/s41560-018-0282-1

Toyota (2011) Camry Hybrid How-To: Energy Monitor. www.youtube.com/watch?v=TESb- 19vWOYQ [Accessed 22 August 2021]

Warren, C. (2017). Check-out survey conducted over 16 months. Griffith University.

Warren, C. (2018). Encouraging pro-environmental behaviour change at tourist accommodation. Thesis. Griffith University.

Warren, M. (2020). Tailor made is always best: Knowing what gamification work for you and why. My Green Butler. https://mygreenbutler.com/tailor-made-is-always-best-knowing-whatgamification- works-for-you-and-why/[Accessed 31 August 2021]

Warren, M. (2021) Personal communication, 1 September.

WECA (2022). Energy assistance. www.weca.coop/energy-assistance

Yanev, V. (2021). Video game demographics - Who plays games in 2021. Techjury. https://techjury. net/blog/video-game-demographics/#gref [Accessed 1 September 2021]

Yang. R., Newman, M. & Forlizzi, J. (2014) Making sustainability sustainable: Challenges in the design of eco-interaction technologies. CHI, April 26-May 1, Toronto, Canada.

https://doi.org/10.1145/2556288.2557380

Yang, R., Pisharoty, D., Montazeri, S., Whitehouse, K. & Newman, M. (2016). How does eco-coaching help save energy? Assessing a recommendation system for energy-efficient thermostat Scheduling. UBICOMP 16 (12-16 September) Heidelberg, Germany.

https://doi.org/10.1145/2971648.2971698

Available

Chapter 10 Step 5 The eco feedback loop (Skill) [Details]Price: USD $7.99*Licences / Downloadable file

Published in How to Create Sustainable Hospitality

Chapter 10 Step 5 The eco feedback loop (Skill) [Details]Price: USD $7.99*Licences / Downloadable file
Paperback format [Details]Price: USD $58.00Copies / Delivery by post
Terms and conditions of purchase | Privacy policy