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Chapter 11 The Guest Revolution (Meaning)

DOI: 10.23912/9781911635659-5441

ISBN: 9781911635659

Published: February 2023

Component type: chapter

Published in: How to Create Sustainable Hospitality

Parent DOI: 10.23912/9781911635659-5276



Utilise character strengths. Each and every one of us has strengths. From bravery to inquisitiveness, these qualities can be given room to express themselves through conserving behaviours. Health and wellbeing have never been more important to guests. People the world over are paying more attention to their physical health, mental health, and the health of the planet. Hospitality experiences that cater to good health have a competitive advantage. Seek flow. Aim always for sustainable hospitality offerings that facilitate moments of flow – of total commitment to and immersion in a given task. It should be rewarding for all involved. Involve everyone. When you look for allies you will be amazed by the number out there. Guests, staff, and suppliers are key to a sustainable future, but so too are NGOs, community groups, and local governments.

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Warren, 2023

Warren, C. (2023) "Chapter 11 The Guest Revolution (Meaning)" In: Warren, C. (ed) . Oxford: Goodfellow Publishers http://dx.doi.org/10.23912/9781911635659-5441


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Published in How to Create Sustainable Hospitality

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