Browsing Service Management pages - Goodfellow Publishers
HOME | CHECKOUT | ABOUT | FAQ | CONTACT US |
 
Welcome Guest [create an account] or log-in:
email
password

Service Management

Now available for purchase!

Food and Beverage Management 6th edition 13369 visits

For the hospitality, tourism and event industries

John Cousins, David Foskett, David Graham, Amy Hollier

ISBN: 978-1-915097-25-5 HBK; 978-1-915097-26-2 PBK; 978-1-915097-27-9 eBook

This 6th edition has been updated and revised to take account of current trends within education and the HLT industries, including changes brought about by COVID and Brexit, as well the impact of the increasing use kitchen/service robotics, changes to allergen regulations and issues of sustainability and business ethics.

Now available for purchase!

Service Management Principles for Hospitality and Tourism 20014 visits

Jay Kandampully, David Solnet

ISBN: 9781911635161 PBK; 9781911635178 eBook

Guides managers to a new perspective that sees hospitality and tourism as essential service businesses requiring a holistic cross-functional approach to meeting customers’ needs within the context of personal relationships and experience.

Now available for purchase!

Introducing Management in a Global Context 56251 visits

Robert MacIntosh, Kevin D O'Gorman

ISBN: Hbk 978-1-910158-47-0; Pbk 978-1-910158-48-7; eBook 978-1-910158-49-4

Covering the major management disciplines, Introducing Management in a Global Context provides an introductory overview of key topic areas and to glimpse the latest research in domains such as strategy, technology and change, economics and development, politics and the social world, marketing, ethics and corporate decision making.

Now available for purchase!

Food and Drink: the cultural context 111138 visits

Edited by Donald Sloan, Oxford Cultural Collective

ISBN: 978-1-908999-03-0 hardback; 978-1-908999-04-7 paperback

The first text to provide a comprehensive and academically rigorous introduction to a range of key themes in the field of food, drink and culture. It explores the complex relationships between food and drink, and individuals and society.

Now available for purchase!

Principles and Practices of Bar and Beverage Management: The Drinks Handbook 98745 visits

James Murphy

ISBN: 978-1-908999-58-0 hbk

A comprehensive training guide and authoritative resource essential for all students, bartenders, sommeliers, mixologists, waiters and food and beverage practitioners the world over. All you need know to manage a successful bar business and more!

Now available for purchase!

Principles and Practices of Bar and Beverage Management 108924 visits

James Murphy

ISBN: 978-1-908999-36-8 hbk; 978-1-908999-37-5 pbk

A comprehensive text and resource book designed to explain the latest developments in and new complexities of managing modern bars- be they stand alone or part of larger institutions such as hotels and resorts.

Now available for purchase!

Responsible Hospitality 109687 visits

Theory and Practice

Rebecca Hawkins, Paulina Bohdanowicz

ISBN: 978-1-906884-42-0 hbk; 978-1-906884-19-2 pbk

The first book to bring together environmental theory and the responsible hospitality debate to define how far the industry has gone and what is left to achieve. It provides a genuine critique of the range of methods that have been developed by to address

Now available for purchase!

Responsible Sales and Service of Alcohol 49643 visits

for the tourism, hospitality and retail industries

James Murphy

ISBN: 978-1-910158-18-0 Hbk

Explains the complexities of alcohol and its' sale and supply, and examines the wide range of inter-related associated topics connected to the wider tourism, hospitality and retail industries.

Now available for purchase!

Research Methods for Accounting and Finance 38485 visits

Audrey Paterson, David Leung, William Jackson, Robert MacIntosh, Kevin D O'Gorman

ISBN: 978-1-910158-88-3 HBK; 978-1-910158-89-0 PBK; 978-1-910158-90-6 eBook

"This book is very accessible due to its broad perspective and practical approach. ...a clear overview of the sequence of steps that need to be taken in order to complete a dissertation project." International Journal of Accounting 52 (2017) 297–298 Research Methods for Accounting and Finance is an essential text for accounting and finance students undertaking research for the first time.


Terms and conditions of purchase | Privacy policy