HOME | CHECKOUT | ABOUT | FAQ | CONTACT US |
 
Welcome Guest [create an account] or log-in:
email
password

Chapter 22 Guests with Disabilities

DOI: 10.23912/9781911396512-36120

ISBN: 9781911396512

Published: December 2017

Component type: chapter

Published in: Peer-to-Peer Accommodation Networks

Parent DOI: 10.23912/9781911396512-3454

10.23912/9781911396512-36120

Abstract

Peer-to-peer accommodation networks have been accused of not offering accommodation suitable for people with disabilities, both by commercial competitors who are obliged to comply with regulations regarding this, and by groups protecting the interests of people with disabilities. This chapter investigates the regulations commercial providers are required to comply with, and the efforts made by peer-to-peer networks to accommodate these groups. It also explores needs of travelers with disabilities and ask which tourism accommodation model might be best placed to cater to this market in the long term.

Contributors

  • Melanie Randle, School of Management, Operations and Marketing, Faculty of Business, University of Wollongong, Australia (Author)
  • Sara Dolnicar, Department of Tourism, UQ Business School, The University of Queensland, Australia (Author) http://orcid.org/0000-0001-5176-3161

For the source title:

Cite as

Randle & Dolnicar, 2017

Randle, M. & Dolnicar, S. (2017) "Chapter 22 Guests with Disabilities" In: Dolnicar, S. (ed) . Oxford: Goodfellow Publishers http://dx.doi.org/10.23912/9781911396512-36120

References

Airbnb (2017) Designing an accessible community, retrieved on June 29, 2017, from https://www.airbnbcitizen.com/designing-an-accessible-community/.

Airbnb Community Center (2017) Disabled access, retrieved on August 21, 2017 from https://community.withairbnb.com/t5/Hosting/Disabled-access/td-p/75714.

Ameri, M., Rogers, S., Schur, L., and Kruse, D. (2017) No room at the inn? Disability access in the new sharing economy, retrieved on June 29, 2017, from http://smlr.rutgers.edu/sites/smlr.rutgers.edu/files/documents/PressReleases/disability_access_in_sharing_economy.pdf.

Centers for Disease Control and Prevention (2017) Disability impacts all of us, retrieved on August 12, 2017, from https://www.cdc.gov/ncbddd/disabilityandhealth/documents/disabilities_impacts_all_of_us.pdf.

Edwards, J. (2016) Here's exactly what Airbnb does to rent in popular cities, retrieved on July 31, 2017 from http://uk.businessinsider.com/statistics-data-airbnb-rent-prices–2016–10.

Heidman, E. (2014) Uber and Airbnb leave disabled people behind, retrieved on June 29, 2017 from http://www.thedailybeast.com/uber-and-airbnb-leave-disabled-people-behind.

Karlsson, L., Kemperman, A., and Dolnicar, S. (2017) May I sleep in your bed? Getting permission to book, Annals of Tourism Research, 62, 1–12. https://doi.org/10.1016/j.annals.2016.10.002

McCarthy, N. (2016) Which cities have the most airbnb listings?, retrieved on July 24, 2017 from https://www.forbes.com/sites/niallmccarthy/2016/08/29/the-u-s-cities-with-the-most-commercial-airbnb-listings-infographic/#636b91bf28b9.

Murphy, L.W. (2016) Airbnb's work to fight discrimination and build inclusion, retrieved on August 23, 2017 from http://blog.atairbnb.com/wp-content/uploads/2016/09/REPORT_Airbnbs-Work-to-Fight-Discrimination-and-Build-Inclusion.pdf.

New Mobility (2017) retrieved on October 12, 2017 from http://www.newmobility.com/2016/09/accessible-peer-to-peer-lodging/.

Redmond, T. (2014) Does Airbnb have an Ada problem?, retrieved on August 23, 2017 from http://48hills.org/2014/08/07/airbnb-ada-problem/.

Said, C. (2014) Window into Airbnb's hidden impact on S.F., retrieved on August 12, 2017 from http://www.sfchronicle.com/business/item/airbnb-san-francisco–30110.php.

US Department of Justice (2001) Ada checklist for new lodging facilities, retrieved on August 12, 2017 from https://www.ada.gov/hsurvey.htm.

US Department of Justice (2010) Americans with Disabilities Act Title III Regulations, retrieved on August 12, 2017 from https://www.ada.gov/regs2010/titleIII_2010/titleIII_2010_regulations.htm#a104.

Available

Published in Peer-to-Peer Accommodation Networks

Terms and conditions of purchase | Privacy policy