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Chapter 8 Rubbish and reputation How unsustainable waste management impacts tourism

DOI: 10.23912/9781911396673-4120

ISBN: 9781911396673

Published: July 2019

Component type: chapter

Published in: Reputation and Image Recovery for the Tourism Industry

Parent DOI: 10.23912/9781911396673-3803



Tourism is recognised as having a two-way relationship with the environment (Halleux, 2017). On the positive side, many tourists are attracted to destinations to experience product attributes such as cultural heritage, flora and fauna, sea and sand. Implicitly, sustainability practices and maintaining the destination’s environmental integrity are critical to this form of tourism (Ecorys, 2013). On the darker side, however, it is recognised that tourism places significant pressure on a destination’s natural environment through pollution, ecosystem degradation and additional strain on natural resources (Weston et al., 2016). Thus, many tourist destinations have reputations that are intrinsically linked to their management of the environment and potentially negative product attributes that can impact on the environment (such as garbage, waste and sewage) (Inversini et al., 2009). In this context, Fombrun et al.’s (1999:72) definition that reputation is considered as “a perceptual representation of a company’s [or destination’s] past actions and future prospects that describes the firm’s overall appeal to all of its key constituents when compared with other leading rivals” is applied in this chapter.

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  • Rohan Miller, Senior Lecturer in Marketing, The University of Sydney Business School, The University of Sydney, NSW, Australia (Author)
  • Gwyneth Howell, Associate Professor of Public Relations, School of Humanities and Communciation. Western Sydney University, NSW, Australia. (Author)

For the source title:

  • Gabby Walters, Tourism Discipline, School of Business, University of Queensland, St Lucia, QLD (Editor)
  • Judith Mair, Associate Professor, UQ Business School, University of Queensland, Australia (Editor)

Cite as

Miller & Howell, 2019

Miller, R. & Howell, G. (2019) "Chapter 8 Rubbish and reputation How unsustainable waste management impacts tourism" In: Walters, G. & Mair, J. (ed) . Oxford: Goodfellow Publishers http://dx.doi.org/10.23912/9781911396673-4120


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