Hospitality management
Now available for purchase! Sustainable Value Creation in Hospitality 60658 visitsGuests on EarthElena CavagnaroISBN: 9781911396376 HBK; 9781911396383 PBK; 9781911396390 eBookBased on theory and practice it takes the student through the key issues focusing on the hospitality industry, particularly the hotel sector. It analyses environmental, economic and social value in the industry, and what can be done to maximise the good for all the stakeholders in the long term. |
Now available for purchase! Peer-to-Peer Accommodation Networks 91779 visitsPushing the boundariesSara DolnicarISBN: 9781911396512 HBK; 9781911396529 PBK; 9781911396536 Open Access eBookThe first book to present a new conceptual framework which offers an initial explanation for the continuing and rapid success of such 'disruptive innovators’ and their effects on the international hospitality industry |
Now available for purchase! The Story of Hilton Hotels 40306 visits'Little Americas'Barbara CzyżewskaISBN: 9781911396949 HBK; 9781911396956 PBK; 9781911396963 eBookAn informative historical analysis of the development of the company, as well an engaging narrative about Conrad Hilton himself. It analyses some of the key shifts in the area of hotel management including standardisation, asset-light models and delivering the customer experience. |
Now available for purchase! How to Buy and Manage Your Own Hotel 60335 visits4th editionMiles Quest, Peter NannestadISBN: 978-1-910158-21-0 hbk; 978-1-910158-22-7 pbk; 978-1-910158-23-4 eBookA clear toolkit and action plan for those looking to make the leap to buying their own hotel, from getting the initial finances in place, to successful marketing techniques and staffing issues |
Now available for purchase! Club Management 43563 visitsThe management of private membership clubsClayton Barrows, Michael RobinsonISBN: 9781911635062 HBK; 9781911635079 PBK; 9781911635086 eBookThe first text to provide comprehensive coverage of three major types of clubs: country clubs, city clubs and yacht clubs, and others (e.g. racquet clubs, university clubs), and to explain the similarities and differences in their management and marketing. |
Now available for purchase! Service Management Principles for Hospitality and Tourism 20745 visitsJay Kandampully, David SolnetISBN: 9781911635161 PBK; 9781911635178 eBookGuides managers to a new perspective that sees hospitality and tourism as essential service businesses requiring a holistic cross-functional approach to meeting customers’ needs within the context of personal relationships and experience. |
Now available for purchase! Talent Management in Hospitality and Tourism 52131 visitsSusan HornerISBN: 978-1-910158-66-1 HBK; 978-1-910158-67-8 PBK; 978-1-910158-68-5 eBookRecruiting and retaining happy and well trained staff is key to the success of all customer-facing businesses. This book is the first to explore on this important topic from an individual and personal perspective. |
Now available for purchase! International Spa Management 53157 visitsPrinciples and practiceSarah Rawlinson, Tim HeapISBN: 978-1-910158-69-2 HBK; 978-1-910158-70-8 PBK; 978-1-910158-71-5 eBookA sound and thorough guide for all future spa managers looking at all aspects on the successful running of a spa facility. |
Now available for purchase! Research Methods for Business and Management 2nd edn 57561 visitsA guide to writing your dissertationKevin D O'Gorman, Robert MacIntoshISBN: PBK: 978-1-910158-51-7; HBK: 978-1-910158-50-0; eBOOK: 978-1-910158-52-4This updated and revised edition offers a comprehensive overview of key research methods and the main choices available when undertaking research in business and management. New to this edition is a comprehensive, practical guide on how to write your dissertation – invaluable to all. |
Now available for purchase! Introducing Management in a Global Context 57056 visitsRobert MacIntosh, Kevin D O'GormanISBN: Hbk 978-1-910158-47-0; Pbk 978-1-910158-48-7; eBook 978-1-910158-49-4Covering the major management disciplines, Introducing Management in a Global Context provides an introductory overview of key topic areas and to glimpse the latest research in domains such as strategy, technology and change, economics and development, politics and the social world, marketing, ethics and corporate decision making. |
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