Unpacking Hospitality Work Realities
Insights and Advocacy from the Global Hospitality Research Alliance
Deirdre Curran, Anastasios Hadjisolomou
ISBN: 9781917433204 HBK; 9781917433211 eBOOK
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There is an ongoing hospitality labour crisis with workers unions calling for the sector to pay a real living wage, end zero-hours contracts, and enact a sexual harassment policies. Arising from research undertaken by the Global Hospitality Research Alliance (GHRA), this volume provides evidence-based insights and discussions on today’s workplace realities in the hospitality industry. It uses comparative perspectives and insights from international case studies to illustrate what is wrong, what needs to change, and how change can best be implemented to ensure fair work in hospitality.
The GHRA brings together over 20 researchers from 11 institutions representing eleven countries which use research to provoke positive change to working conditions in hospitality and tourism. This volume is framed around the Fair Work principles, and pulls together workplace-based international research to make it accessible in a way that informs both policy and practice and provides valuable insights into international hospitality work in a globalized context.
About the Editors:
Deirdre Curran is Vice Dean for Equality Diversity & Inclusion for the College of Business Public Policy and Law at University of Galway, Ireland and founding member of the Global Hospitality Research Alliance (GHRA).
Anastasios Hadjisolomou is Senior Lecturer, Work, Employment and Organisation at the University of Strathclyde, Scotland.
Publication: March 2025
The GHRA brings together over 20 researchers from 11 institutions representing eleven countries which use research to provoke positive change to working conditions in hospitality and tourism. This volume is framed around the Fair Work principles, and pulls together workplace-based international research to make it accessible in a way that informs both policy and practice and provides valuable insights into international hospitality work in a globalized context.
About the Editors:
Deirdre Curran is Vice Dean for Equality Diversity & Inclusion for the College of Business Public Policy and Law at University of Galway, Ireland and founding member of the Global Hospitality Research Alliance (GHRA).
Anastasios Hadjisolomou is Senior Lecturer, Work, Employment and Organisation at the University of Strathclyde, Scotland.
Publication: March 2025
Table of contents
Part 1 The GHRA and evidence from country studies: Ch1 Introduction & Context (Curran);Ch2 Workforce dynamics in hospitality and historical challenges faced by hospitality employers and workers (Baum) Ch3 Ireland evidence– Employee voice (Curran); Ch4 Norway evidence– The role of trade unions (Linge & Gjerald); Ch5 Scotland evidence – Sexual harassment (Hadjisolomou); Ch 6 Greece evidence – Social supports in hospitality employment (Mitsakis); Ch7 New Zealand evidence – Young women in fast food (Williamson); Ch8 Australia evidence – Contracts, entitlements/benefits (Robinson); Part 2: Contemporary Issues Explored: Ch9 An intersectional review of the combined studies (Mooney); Ch10 What about the Global South? (Muñoz); Ch11 Hospitality employment during and after times of crises (Baum); Ch12 Frameworks for Fair Work (Ladkin); Ch13 Discussion: Fostering Fair Work A look to the future and call to action (Booyens); IndexTable of contents
Part 1 The GHRA and evidence from country studies: Ch1 Introduction & Context (Curran);Ch2 Workforce dynamics in hospitality and historical challenges faced by hospitality employers and workers (Baum) Ch3 Ireland evidence– Employee voice (Curran); Ch4 Norway evidence– The role of trade unions (Linge & Gjerald); Ch5 Scotland evidence – Sexual harassment (Hadjisolomou); Ch 6 Greece evidence – Social supports in hospitality employment (Mitsakis); Ch7 New Zealand evidence – Young women in fast food (Williamson); Ch8 Australia evidence – Contracts, entitlements/benefits (Robinson); Part 2: Contemporary Issues Explored: Ch9 An intersectional review of the combined studies (Mooney); Ch10 What about the Global South? (Muñoz); Ch11 Hospitality employment during and after times of crises (Baum); Ch12 Frameworks for Fair Work (Ladkin); Ch13 Discussion: Fostering Fair Work A look to the future and call to action (Booyens); IndexAbout the authors
Deirdre Curran is Vice Dean for Equality Diversity & Inclusion for the College of Business Public Policy and Law at University of Galway, Ireland and founding member of the Global Hospitality Research Alliance (GHRA).Anastasios Hadjisolomou is Senior Lecturer, Work, Employment and Organisation at the University of Strathclyde, Scotland.