Crowd Management

Risk, security and health

William O'Toole, Dr Stephen Luke, Travis Semmens, Jason Brown, Andrew Tatrai

ISBN: 978-1-911396-88-8 HBK; 978-1-911396-89-5 PBK; 978-1-911396-90-1 eBook
DOI: 10.23912/978-1-911396-88-8-3900

This is the first text to present a system for crowd management which integrates security with the other concerns for the health and safety for crowds, looking at the theories and practices of the management processes, plans, monitoring and evaluation of crowds. The management of crowds in events and festivals is extremely complex and situations can be unpredictable. Whilst traditional planning is initially used, a fixed plan only works when the crowd is compliant. Every event management team now needs to understand the complexity, the decisions under uncertainty and the long tail risks in order to successfully plan and maintain optimum crowd safety.

Structured into four sections (Risk, Management, Security and Health) with templates, explanation points and case studies throughout, each of the sections is written by experts who have global experience in their field of excellence.

Part of The Management Theory and Methods for Event Management and Event Tourism Series. This series examines the extent to which mainstream theory is being employed to develop event-specific theory, and to influence the very core practices of event management and event tourism. It provides students and practitioners with the theory and methods to improve event management and event tourism. Each compact volume contains overviews of mainstream management theories and methods, examples from the events literature, case studies, and guidance on all aspects of planned-event management. They introduce the theory, show how it is being used in the events sector through a literature review, incorporate examples and case studies written by researchers and/or practitioners, and contain methods that can be used effectively in the real world.

With online resource material, this mix-and-match collection is ideal for lecturers who need theoretical foundations and case studies for their classes, by students in need of reference works, by professionals wanting increased understanding alongside practical methods, and by agencies or associations that want their members and stakeholders to have access to a library of valuable resources.

For both events students and practitioners, this will be an indispensable specialist text and reference.

Publication December 2019
978-1-911396-88-8 HBK; 978-1-911396-89-5 PBK; 978-1-911396-90-1 eBook

IINTRODUCTION ;
WHO IT THIS BOOK FOR?;
CHAPTER 1 MANAGEMENT FRAMEWORK;
CHAPTER 2 DECISION MAKING ON THE DAY;

SECTION ONE RISK MANAGEMENT:
CHAPTER 3 RISK AND MANAGEMENT;
CHAPTER 4 CROWD RISKS AND ADVANCED TOOLS

SECTION TWO CROWD MANAGEMENT:
CHAPTER 5 CROWD BEHAVIOUR THEORY;
CHAPTER 6 CROWD PLANNING AND PREPARATION;

SECTION THREE SECURITY:
CHAPTER 7 SECURITY THEORY: PROCESS, DEFINITIONS, TOOLS AND TECHNIQUES;
CHAPTER 8 SECURITY: HOSTILE ATTACKS;

SECTION FOUR: HEALTH:
CHAPTER 9 INTEGRATING HEALTH;

GLOSSARY; REFERENCES; INDEX

About the authors

By William Oâ€™Toole, International Events Development Specialist with Dr Stephen Luke (Health) Critical Care, Mass Gathering, Pre-Hospital & Retrieval Medicine Specialist, Andrew Tatrai (Crowds), Co-founder Dynamic Crowd Management and ACES Pty Ltd, Jason Brown (Risk) Chair Technical Committee TC262 Risk Management and National Security Director, Thales and Travis Semmens (Security) Managing Director at Australian Concert & Entertainment Security Pty Ltd.