Hospitality > Tourism Case Studies
 | Forthcoming title Contemporary Issues for Events 2723 visitsClaire Drakeley, Tim BrownISBN: 9781915097866 Hbk; 9781915097873 Pbk; 9781917433181 eBook9781915097866 Hbk; 9781915097873 Pbk; 9781917433181 eBook |
 | Forthcoming title Unpacking Hospitality Work Realities 36285 visitsInsights and Advocacy from the Global Hospitality Research AllianceDeirdre Curran, Anastasios HadjisolomouISBN: 9781917433204 HBK; 9781917433211 eBOOKThis volume provides evidence-based insights and discussions on today’s workplace realities in the hospitality industry. It uses comparative perspectives and insights from international case studies to illustrate what is wrong, what needs to change, and how change can best be implemented to ensure fair work in hospitality. |
 | Now available for purchase! Emerging Trends in Consumer Behaviour in the Service Sector 136817 visitsSaloomeh Tabari, Nazan Colmekcioglu, Wei ChenISBN: Hardback: 9781915097620; Paperback: 9781915097637; eBook: 9781915097644; DOI: 10.23912/9781915097644-5756A fresh and comprehensive perspective on current and innovative topics related to consumer preferences, attitudes, perceptions and reactions in service industries. It delves into the impact of contemporary trends and emerging technology, by providing a holistic view on the future of the trends and behaviour within the service sector. |
 | Now available for purchase! Sustainable Value Creation in Hospitality 2nd edition 13581 visitsGuests on EarthElena CavagnaroISBN: 9781915097880 PBK; 9781917433075 HBK; 9781917433082 E-book PDF; 9781917433099 ePUBBased on theory and practice it takes the student through the key issues focusing on the hospitality industry, particularly the hotel sector. It analyses environmental, economic and social value in the industry, and what can be done to maximise the good for all the stakeholders in the long term. |
 | Forthcoming title Artificial Intelligence (AI) in Tourism, Hospitality and Events 15294 visitsRevolutionising ExperiencesRoya Rahimi, Nikolaos Stylos, Eva M. Navarro-López, Prashant PillaiISBN: 9781915097859 HBK; 9781915097842 PBK; 9781911635529 eBookProvides in-depth insights, practical examples and best practices in the fields of tourism, hospitality and events. It goes beyond theoretical concepts and to explore the real-world implementation of AI technologies, highlighting their potential impact and benefits within the industry. |
 | Now available for purchase! Focus On Festivals 187500 visitsContemporary European case studies and perspectivesChris Newbold, Christopher Maughan, Jennie Jordan, Franco BianchiniISBN: 978-1-910158-15-9 HBK; 978-1-910158-16-6 PBKA powerful and unique case-study focused, theoretically rigorous and pan-European approach to our most ubiquitous cultural phenomena - festivals. |
 | Now available for purchase! Contemporary Cases in Sport Volume 1 152524 visitsedited by Alan Fyall and Brian GarrodISBN: 978-1-908999-21-4 hbkExamines 12 international cases under the sections of policy and politics, impacts and legacy, and identity and experiences. |
 | Now available for purchase! Contemporary Cases Online 206322 visitsAn innovative, up to date and stimulating collection of case studies for all your learning, teaching and research needs.Editors in chief: Dr Alan Fyall and Dr Brian GarrodISBN: CCOContemporary Cases Online''' provides critical case studies that are original, flexible, challenging, controversial and research-informed, driven by the needs of teaching and learning. |
 | Now available for purchase! Customer Service for Hospitality and Tourism 4th edition 15618 visitsSimon Hudson, Louise HudsonISBN: HBK: 9781917433112; PBK:9781917433105; EBOOK: 9781917433129; EPUB 9781917433136The fourth edition of this book – like those before - is easy to read, very current, and full of references to all the latest research. It contains brand new material on issues surrounding sustainability and AI in the context of customer services. |