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Chapter 2 Crisis The Juncture of Stability and Development (William O’Toole)

DOI: 10.23912/9781911635901-4822

ISBN: 9781911635901

Published: April 2021

Component type: chapter

Published in: Crisis Management and Recovery for Events: Impacts and Strategies

Parent DOI: 10.23912/9781911635901-4692



The development of the events sector over the last 40 years has shown a remarkable consistency. Not necessarily on the ground with specific events, but certainly looking at the management processes at a meta-level, there is a longitudinal pattern that has emerged. It seems the startling diversity of events, their independent development, the variety of personalities and work practices in every country and city of the world has produced a model of development. I have been fortunate to observe and, to a small degree, influence this development. I have experienced and worked in its various phases. From working in events in over 40 countries ranging from the Liberia to the USA, the pattern is unmistakable. This pattern is dynamic and self organizing. The development pattern creates five phases I have described here. The maturity levels become phases when we introduce the dimension of time. But what has this to do with ‘crisis’. In an innovative and disruptive industry such as events, crisis is one of the factors that powers the pattern in development. From the Global Financial Crisis (GFC), to terrorism, to the COVID crisis, these are stimuli that have help create a development model.

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  • William O’Toole (Author)

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O’Toole, 2021

O’Toole, W. (2021) "Chapter 2 Crisis The Juncture of Stability and Development (William O’Toole)" In: Ziakas, V., Antchak, V. & Getz, D. (ed) . Oxford: Goodfellow Publishers http://dx.doi.org/10.23912/9781911635901-4822


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Published in Crisis Management and Recovery for Events: Impacts and Strategies

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