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Chapter 10 Extended Reality technologies as a tool for managing crises and shaping tourism safety perceptions

DOI: 10.23912/9781911635932-4957

ISBN: 9781911635932

Published: Sept 2021

Component type: chapter

Published in: Tourism Dynamics

Parent DOI: 10.23912/9781911635932-4921

Abstract

New technologies are considered by different industries as a useful tool for having efficient emergency and crisis management. For tourism industry in particular (that involves and interfaces with multiple other industries), it is critically important to act proactively in a risk situation, to effectively face a disaster, and to reduce the impact of a crisis. This chapter provides an overview of the Extended Reality (XR) technologies (Augmented Reality [AR]; Virtual Reality [VR]; Mixed Reality [MR]). It discusses opportunities of using XR in tourism, and it provides contemporary examples of XR applications. It also focuses on emergency management via XR in tourism. Finally, it provides specific recommendations for XR use before, during, and after a crisis in order to better prepare for, manage and recover from emergencies and crisis.

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Karadimitriou & Michopoulou, 2021

Karadimitriou, C. & Michopoulou, E. (2021) "Chapter 10 Extended Reality technologies as a tool for managing crises and shaping tourism safety perceptions" In: Pappas, N. & Farmaki, A. (ed) . Oxford: Goodfellow Publishers http://dx.doi.org/10.23912/9781911635932-4957

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