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Hotel Housekeeping Management

An international perspective

Jayanti Jayanti

ISBN: 9781911635543 hbk; 9781911635550 pbk; 9781911635567 eBook


About this book | Table of contents | About the authors | Buy now
  • Covers all aspects of hotel housekeeping within the international hospitality industry – from budget accommodation to luxury 5 star hotels.
  • Practice-orientated approach with clear explanations, case studies and illustrations.
  • Packed with real life case studies from international hotel chains and expert insights.
Hotel Housekeeping Management: An international perspective is a comprehensive hands-on guide to this vital role in the operation of a hotel. Author Jayanti Jayanti uses her own experiences from both her industry experiences with Oberoi hotels and her academic teaching to create this user friendly and practical guide.

With insights from international industry experts and real-life case studies, it provides the reader with a comprehensive how-to guide to all elements of this essential role as well as the theoretical foundations and operational techniques. It covers issues and areas such as:
  • Budgeting and controlling expenditure
  • Managing personnel, including contracts and outsourcing
  • Guestroom types, design and trends
  • Sustainability issues including ecotels and energy conservation
  • Hotel housekeeping software and analytics

A vital resource for all students of hospitality management, housekeeping professionals, and those undertaking apprenticeships.

Publication: January 2023

Table of contents

Preface; Ch 1 Hospitality, Hotel and Housekeeping; Ch 2 Overview of the Housekeeping Department; Ch 3 Managing Housekeeping Personnel; Ch 5 Planning Housekeeping Operations; Ch 6 Housekeeping equipment and supplies; Ch 7 Hotel guest rooms; Ch 8 Cleaning procedure of a guest room; Ch 9 Budgeting for Housekeeping; Ch 11 Safety & Security; Ch 12 Designing Concepts /Interior Decoration; Ch 13 Ecotels; Ch 14 Changing trends In Hotel housekeeping; Ch 15 Technology in Housekeeping Department ; References; Index

Table of contents

Preface; Ch 1 Hospitality, Hotel and Housekeeping; Ch 2 Overview of the Housekeeping Department; Ch 3 Managing Housekeeping Personnel; Ch 5 Planning Housekeeping Operations; Ch 6 Housekeeping equipment and supplies; Ch 7 Hotel guest rooms; Ch 8 Cleaning procedure of a guest room; Ch 9 Budgeting for Housekeeping; Ch 11 Safety & Security; Ch 12 Designing Concepts /Interior Decoration; Ch 13 Ecotels; Ch 14 Changing trends In Hotel housekeeping; Ch 15 Technology in Housekeeping Department ; References; Index

About the authors

Jayanti Jayanti is a lecturer in Hospitality Management at the University of West London, UK. She started her hospitality career journey in rooms division with the Oberoi Hotels in India and now teaches multiple courses in hospitality management and organizational behaviour.

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