Tourism Management
Now available for purchase! Understanding Tourism 2nd edition 80866 visitsConcepts and TheoriesBob McKercher, Bruce PrideauxISBN: 978-1-915097-66-8 hbk; 978-1-915097-67-5 pbk; 978-1-915097-68-2 eBookUnderstanding Tourism: Concepts and Theories is a follow-on text to the successful text Tourism Theories: Concepts and Models. Now aimed at a more undergraduate audience, it has been fully revised and updated to reflect current thinking and include new case studies and material on:
International tourism and the political economy of tourism
The quest for sustainability and the net zero imperative
How tourists consume a destination
Crisis and resilience in a COVID-adapted world
It is a comprehensive and cohesive text that develops a series of key ideas that deepens understanding and encourages critical thinking. |
Now available for purchase! Event Communication 99515 visitsTheory and Methods for Event Management and TourismBarbara MazzaISBN: 9781915097538 HBK; 9781915097545 PBK; 9781915097552 eBookEffective communication is vital in event management. '''Event Communication: Theory and Methods for Event Management''' focuses attention on communication studies as applied to Event Management, through the whole event management process. |
Now available for purchase! Service Management Principles for Hospitality and Tourism in the Age of Digital Technology 4th edn 64651 visitsJay Kandampully, David Solnet, Anil BilgihanISBN: 9781915097705 PBK; 9781915097712 eBookGuides managers to see hospitality and tourism as essential service businesses requiring a holistic cross-functional approach to meeting customers’ needs. Demonstrates how service organizations can capitalize on, or are impacted by, technological and social changes such as the sharing economy, social media, mobile technologies and more. |
Now available for purchase! Geography of Tourism: Image, Impacts and Issues 2nd edition 79173 visitsPeter MasonISBN: 9781915097477 HBK; 9781915097484 PBK; 9781915097491 eBookProvides both an awareness of the spatial nature of tourism by means of a geographical perspective, and offers critical analysis of major contemporary geographical themes and issues that relate to tourism. |
Now available for purchase! Customer Service for Hospitality and Tourism 3rd edn 78398 visitsSimon Hudson, Louise HudsonISBN: 9781915097132 hbk; 9781915097149 pbk; 9781915097156 eBookA fully updated new edition of this bestselling text that explains not only the theory behind the importance of customer service but also acts as a guidebook for those wishing to put this theory into practice. With 10 new international cases focusing on how some in the hospitality sector have adapted – and thrived - during the COVID-19 pandemic. |
Now available for purchase! Smart Cities and Tourism 97176 visitsCo-creating experiences, challenges and opportunitiesDimitrios Buhalis, Babak Taheri, Roya RahimiISBN: 9781915097088 HBK; 9781915097095 eBookThis edited volume provides a new insight for the current issues and opportunities in smart cities and related concepts in the next generation of urban evolution. |
Now available for purchase! Interpretation and Tour Leadership 70488 visitsPrinciples and Practices of Tour GuidingNimit Chowdhary, Monika PrakashISBN: 9781911635956 HBK; 9781911635963 PBK; 9781911635970 eBook 10.23912/9781911635956-4986 DOIWith a practical hands-on focus, it guides the reader through the key roles and responsibilities of a tour guide from interpretation techniques, leading visitors in difference scenarios, dealing tricky situations to setting up a tour guiding business. |
Now available for purchase! Contemporary Tourism Fifth edition 58909 visitsan international approachChris Cooper, Michael HallISBN: 978-1-915097-16-3 HBK; 978-1-915097-17-0 PBK; 978-1-915097-18-7 eBookA new and refreshing approach to the study of tourism, looking at the far reaching effects that the COVID pandemic has had on the industry and how it has been forced to change, or not, subsequently. |
Now available for purchase! Researching Tourism, Leisure and Hospitality for Dissertations and Theses 2nd edition 55188 visitsPeter MasonISBN: 9781915097002 HBK;9781915097019 PBK; 9781915097026 eBookA unique text that takes away the stress, worry and confusion by providing a step-by-step, user friendly guide to all you need to know to successfully research and compile your dissertation or thesis |
Now available for purchase! The Sharing Economy and the Tourism Industry 56377 visitsPerspectives, Opportunities and ChallengesRoya Rahimi, Babak Taheri, Dimitrios BuhalisISBN: 9781915097064 HBK; 9781915097071 eBook; DOI10.23912/9781915097064-4970The sharing economy is at the centre of current debates involving new technologies, sustainability, big data and stakeholder engagement. This edited volume encourages new theoretical and empirical development on sharing economy studies in the service industries field. |
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