Hospitality > Hospitality management
 | Now available for purchase! Principles of Festival Management 133165 visitsChris Newbold, Jennie Jordan, Paul Kelly, Kristy DiazISBN: 978-1-911396-82-6 HBK; 978-1-911396-83-3 PBK; 978-1-911396-84-0 eBookA complete guide to developing and running a festival from inception to evaluation, covering all aspects of festival management and key central issues and contemporary debates. |
 | Now available for purchase! Leadership and Entrepreneurship in the Hospitality Industry 174947 visitsChris Sheppardson with Heather GibsonChris Sheppardson Chess PartnershipISBN: 978-1-906884-48-2 hbk; 978-1-906884-49-9 pbkMany aspire to be leaders and entrepreneurs where they can set the tone of business. This is particularly true in the hospitality industry where entrepreneurship is a dominant force, yet few people understand what it demands to be a leader in the sector |
 | Now available for purchase! Responsible Sales and Service of Alcohol 135281 visitsfor the tourism, hospitality and retail industriesJames MurphyISBN: 978-1-910158-18-0 HbkExplains the complexities of alcohol and its' sale and supply, and examines the wide range of inter-related associated topics connected to the wider tourism, hospitality and retail industries. |
 | Now available for purchase! The Origins of Hospitality and Tourism 228475 visitsKevin D O'GormanISBN: 978-1-906884-08-6'''The Origins of Hospitality and Tourism''' is an exciting new text about the true origins of hospitality and tourism, identifying how an understanding the past can inform modern approaches to hospitality and tourism management. |
 | Now available for purchase! Essential Financial Techniques for Hospitality Managers 161456 visitsA practical approachCathy BurgessISBN: 978-1906884-16-1A user friendly and hands-on introduction to finance and accounting in the hospitality industry. A fully revised and updated second edition of the bestselling Guide to MoneyMatters for Hospitality Managers, it is a must-have companion for all managers |
 | Now available for purchase! Customer Service for Hospitality and Tourism 4th edition 70986 visitsSimon Hudson, Louise HudsonISBN: HBK: 9781917433112; PBK:9781917433105; EBOOK: 9781917433129; EPUB 9781917433136The fourth edition of this book – like those before - is easy to read, very current, and full of references to all the latest research. It contains brand new material on issues surrounding sustainability and AI in the context of customer services. |
 | Now available for purchase! Customer Service for Hospitality and Tourism 2nd edition 110267 visitsSimon Hudson, Louise HudsonISBN: HBK: 978-1-911396-45-1 PBK: 978-1-911396-46-8 EBOOK: 978-1-911396-47-5A fully revised and updated new edition of this bestselling and a unique text that explains not only the theory behind the importance of customer service, but also acts as a guidebook for those wishing to put this theory into practice. |
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