Textbook
 | Now available for purchase! Profit Planning 3/e EXTENDED EDITION 118312 visitsfor hospitality and tourismPeter HarrisISBN: 978-1-908999-60-3 hbk; 978-1-908999-61-0 pbkA complete guide to using key managerial accounting techniques for planning, controlling and improving profitability at the business property level - the “cutting-edge†of routine decision making. |
 | Forthcoming title Coaching and Mentoring in Tourism, Hospitality and Events 35269 visitsDiana Clayton, Judie M Gannon, Anna KlenertISBN: 9781915097743 HBK; 9781915097729 PBK; 9781915097750 eBookA comprehensive exploration of mentoring and coaching and its’ application within the THE industries. |
 | Now available for purchase! Understanding Tourism 2nd edition 65265 visitsConcepts and TheoriesBob McKercher, Bruce PrideauxISBN: 978-1-915097-66-8 hbk; 978-1-915097-67-5 pbk; 978-1-915097-68-2 eBookUnderstanding Tourism: Concepts and Theories is a follow-on text to the successful text Tourism Theories: Concepts and Models. Now aimed at a more undergraduate audience, it has been fully revised and updated to reflect current thinking and include new case studies and material on:
International tourism and the political economy of tourism
The quest for sustainability and the net zero imperative
How tourists consume a destination
Crisis and resilience in a COVID-adapted world
It is a comprehensive and cohesive text that develops a series of key ideas that deepens understanding and encourages critical thinking. |
 | Now available for purchase! Event Communication 82565 visitsTheory and Methods for Event Management and TourismBarbara MazzaISBN: 9781915097538 HBK; 9781915097545 PBK; 9781915097552 eBookEffective communication is vital in event management. '''Event Communication: Theory and Methods for Event Management''' focuses attention on communication studies as applied to Event Management, through the whole event management process. |
 | Now available for purchase! Hotel Housekeeping Management 47763 visitsChanging trends and developmentsJayanti JayantiISBN: 9781911635543 hbk; 9781911635550 pbk; 9781911635567 eBookA comprehensive hands-on guide to this vital role in the operation of a hotel. With insights from international industry experts and real-life case studies, it provides the reader with a comprehensive how-to guide to all elements of this essential role as well as the theoretical foundations and operational techniques. |
 | Now available for purchase! Service Management Principles for Hospitality and Tourism in the Age of Digital Technology 4th edn 50655 visitsJay Kandampully, David Solnet, Anil BilgihanISBN: 9781915097705 PBK; 9781915097712 eBookGuides managers to see hospitality and tourism as essential service businesses requiring a holistic cross-functional approach to meeting customers’ needs. Demonstrates how service organizations can capitalize on, or are impacted by, technological and social changes such as the sharing economy, social media, mobile technologies and more. |
 | Now available for purchase! Food and Beverage Management 6th edition 59737 visitsFor the hospitality, tourism and event industriesJohn Cousins, David Foskett, David Graham, Amy HollierISBN: 978-1-915097-25-5 HBK; 978-1-915097-26-2 PBK; 978-1-915097-27-9 eBookThis 6th edition has been updated and revised to take account of current trends within education and the HLT industries, including changes brought about by COVID and Brexit, as well the impact of the increasing use kitchen/service robotics, changes to allergen regulations and issues of sustainability and business ethics. |
 | Now available for purchase! Geography of Tourism: Image, Impacts and Issues 2nd edition 65290 visitsPeter MasonISBN: 9781915097477 HBK; 9781915097484 PBK; 9781915097491 eBookProvides both an awareness of the spatial nature of tourism by means of a geographical perspective, and offers critical analysis of major contemporary geographical themes and issues that relate to tourism. |
 | Now available for purchase! Customer Service for Hospitality and Tourism 3rd edn 67049 visitsSimon Hudson, Louise HudsonISBN: 9781915097132 hbk; 9781915097149 pbk; 9781915097156 eBookA fully updated new edition of this bestselling text that explains not only the theory behind the importance of customer service but also acts as a guidebook for those wishing to put this theory into practice. With 10 new international cases focusing on how some in the hospitality sector have adapted – and thrived - during the COVID-19 pandemic. |
 | Now available for purchase! Smart Cities and Tourism 84017 visitsCo-creating experiences, challenges and opportunitiesDimitrios Buhalis, Babak Taheri, Roya RahimiISBN: 9781915097088 HBK; 9781915097095 eBookThis edited volume provides a new insight for the current issues and opportunities in smart cities and related concepts in the next generation of urban evolution. |
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