Hospitality > Hospitality management
 | Now available for purchase! Peer-to-Peer Accommodation Networks 83185 visitsPushing the boundariesSara DolnicarISBN: 9781911396512 HBK; 9781911396529 PBK; 9781911396536 Open Access eBookThe first book to present a new conceptual framework which offers an initial explanation for the continuing and rapid success of such 'disruptive innovators’ and their effects on the international hospitality industry |
 | Now available for purchase! The Story of Hilton Hotels 30800 visits'Little Americas'Barbara CzyżewskaISBN: 9781911396949 HBK; 9781911396956 PBK; 9781911396963 eBookAn informative historical analysis of the development of the company, as well an engaging narrative about Conrad Hilton himself. It analyses some of the key shifts in the area of hotel management including standardisation, asset-light models and delivering the customer experience. |
 | Now available for purchase! How to Buy and Manage Your Own Hotel 54313 visits4th editionMiles Quest, Peter NannestadISBN: 978-1-910158-21-0 hbk; 978-1-910158-22-7 pbk; 978-1-910158-23-4 eBookA clear toolkit and action plan for those looking to make the leap to buying their own hotel, from getting the initial finances in place, to successful marketing techniques and staffing issues |
 | Now available for purchase! Club Management 35384 visitsThe management of private membership clubsClayton Barrows, Michael RobinsonISBN: 9781911635062 HBK; 9781911635079 PBK; 9781911635086 eBookThe first text to provide comprehensive coverage of three major types of clubs: country clubs, city clubs and yacht clubs, and others (e.g. racquet clubs, university clubs), and to explain the similarities and differences in their management and marketing. |
 | Now available for purchase! Service Management Principles for Hospitality and Tourism 13670 visitsJay Kandampully, David SolnetISBN: 9781911635161 PBK; 9781911635178 eBookGuides managers to a new perspective that sees hospitality and tourism as essential service businesses requiring a holistic cross-functional approach to meeting customers’ needs within the context of personal relationships and experience. |
 | Now available for purchase! Talent Management in Hospitality and Tourism 46199 visitsSusan HornerISBN: 978-1-910158-66-1 HBK; 978-1-910158-67-8 PBK; 978-1-910158-68-5 eBookRecruiting and retaining happy and well trained staff is key to the success of all customer-facing businesses. This book is the first to explore on this important topic from an individual and personal perspective. |
 | Now available for purchase! International Spa Management 45812 visitsPrinciples and practiceSarah Rawlinson, Tim HeapISBN: 978-1-910158-69-2 HBK; 978-1-910158-70-8 PBK; 978-1-910158-71-5 eBookA sound and thorough guide for all future spa managers looking at all aspects on the successful running of a spa facility. |
 | Now available for purchase! Youth Employment in Tourism and Hospitality 59060 visitsA critical reviewAndreas WalmsleyISBN: 978-1-910158-36-4 hbk; 978-1-910158-37-1 pbkThe first comprehensive overview of key concepts, theories and knowledge relating to youth employment in the Tourism and Hospitality sectors. |
 | Now available for purchase! Technology and Events 47176 visitsHow to create engaging eventsVanessa Martin, Luiz CazarréISBN: 978-1-910158-19-7 hbk; 978-1-910158-25-8 pbkExplores the use of technology to improve results on all kinds of events from initial planning stages, right through to post event debriefing. |
 | Now available for purchase! Entrepreneurship in Hospitality and Tourism 59965 visitsA Global PerspectiveMaureen Brookes, Levent AltinayISBN: 978-1-910158-27-2 hbk; 978-1-910158-28-9 pbkA new and definitive overview of the vital role and effective practice of entrepreneurship in one of the most dynamic industry sectors in the world. |
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