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How to Buy and Manage Your Own Hotel 51936 visits

4th edition

Miles Quest, Peter Nannestad

ISBN: 978-1-910158-21-0 hbk; 978-1-910158-22-7 pbk; 978-1-910158-23-4 eBook

A clear toolkit and action plan for those looking to make the leap to buying their own hotel, from getting the initial finances in place, to successful marketing techniques and staffing issues

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Club Management 32196 visits

The management of private membership clubs

Clayton Barrows, Michael Robinson

ISBN: 9781911635062 HBK; 9781911635079 PBK; 9781911635086 eBook

The first text to provide comprehensive coverage of three major types of clubs: country clubs, city clubs and yacht clubs, and others (e.g. racquet clubs, university clubs), and to explain the similarities and differences in their management and marketing.

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Service Management Principles for Hospitality and Tourism 10614 visits

Jay Kandampully, David Solnet

ISBN: 9781911635161 PBK; 9781911635178 eBook

Guides managers to a new perspective that sees hospitality and tourism as essential service businesses requiring a holistic cross-functional approach to meeting customers’ needs within the context of personal relationships and experience.

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Talent Management in Hospitality and Tourism 43340 visits

Susan Horner

ISBN: 978-1-910158-66-1 HBK; 978-1-910158-67-8 PBK; 978-1-910158-68-5 eBook

Recruiting and retaining happy and well trained staff is key to the success of all customer-facing businesses. This book is the first to explore on this important topic from an individual and personal perspective.

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International Spa Management 43169 visits

Principles and practice

Sarah Rawlinson, Tim Heap

ISBN: 978-1-910158-69-2 HBK; 978-1-910158-70-8 PBK; 978-1-910158-71-5 eBook

A sound and thorough guide for all future spa managers looking at all aspects on the successful running of a spa facility.

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Youth Employment in Tourism and Hospitality 55765 visits

A critical review

Andreas Walmsley

ISBN: 978-1-910158-36-4 hbk; 978-1-910158-37-1 pbk

The first comprehensive overview of key concepts, theories and knowledge relating to youth employment in the Tourism and Hospitality sectors.

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Technology and Events 45107 visits

How to create engaging events

Vanessa Martin, Luiz Cazarré

ISBN: 978-1-910158-19-7 hbk; 978-1-910158-25-8 pbk

Explores the use of technology to improve results on all kinds of events from initial planning stages, right through to post event debriefing.

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Entrepreneurship in Hospitality and Tourism 55930 visits

A Global Perspective

Maureen Brookes, Levent Altinay

ISBN: 978-1-910158-27-2 hbk; 978-1-910158-28-9 pbk

A new and definitive overview of the vital role and effective practice of entrepreneurship in one of the most dynamic industry sectors in the world.

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Researching Tourism, Leisure and Hospitality for your Dissertation 79878 visits

Peter Mason

ISBN: 978-1-908999-90-0 HBK; 978-1-908999-91-7 PBK

A unique text that takes away the stress, worry and confusion by providing a step-by-step, user friendly guide to all you need to know to successfully research and compile your dissertation

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Marketing in Tourism, Events and Food 2nd edition 67832 visits

A Critical Approach

Craig Hirst, Richard Tresidder

ISBN: 978-1-910158-30-2 HBK; 978-1-910158-31-9 PBK; 978-1-910158-32-6 eBook

New edition of this key text with 2 new chapters on Technology and Social Media and Taste and Taste Making and brand new mini cases.


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