Chapter 2 Stakeholder Mismanagement Learning from failure at two major music festivals
Published: May 2022
Component type: chapter
Published in: Events Mismanagement
Parent DOI: 10.23912/9781915097101-4980
People are an integral part of any event, from the organisers and event partners, to the customers and local community. These affected individuals, groups or organi- zations can be defined as stakeholders; “any group or individual who can affect or is affected by the achievement of the organization’s purpose and objectives” (Freeman, 1984: 46). Increasingly, event and project management models are recognising stakeholder management as an integral part of effective event planning, requiring a strategic and systematic approach. This chapter examines the cases of two similar-sized festivals in Sussex, UK; both of which launched shortly after the 2008 global recession and experi- enced significant problems in their first year caused by the mismanagement of stakeholders.
- Steve Jones (author)
- Tim Kerr (author)
For the source title:
- Tim Brown, University of Chester (editor) https://orcid.org/0000-0002-8654-8952
- Phil Higson, Chester Business School (editor)
- Lindsey Gaston, Liverpool John Moores University (editor) https://orcid.org/0000-0002-5706-1635
Jones & Kerr, 2022
Jones, S. & Kerr, T. (2022) "Chapter 2 Stakeholder Mismanagement Learning from failure at two major music festivals" In: Brown, T., Higson, P. & Gaston, L. (ed) . Oxford: Goodfellow Publishers http://dx.doi.org/10.23912/9781915097101-5219
Beringer, C., Jonas, D. & Kock, A. (2013) Behavior of internal stakeholders in project portfolio management and its impact on success, International Journal of Project Management, 31 (6), 830-846.
Bowdin, G., Allen, J., O'Toole, W., Harris, R. & McDonnell, I. (2011) Events Management, 3rd edn, Oxford: Elsevier.
Fassin, Y. (2007) Imperfections and shortcomings of the stakeholder model's graphical representation, Journal of Business Ethics, 80 (4), 879-888.
Fassin, Y. (2009) The stakeholder model refined, Journal of Business Ethics, 84 (1), 113-135.
Fredline, L., Raybould, M., Jago, L. & Deery, M. (2005) Triple bottom line event evaluation: A proposed framework for holistic event evaluation, paper presented at the International Event Research Conference, 13-14 July, Sydney.
Freeman, R. E. (1984) Strategic Management: A Stakeholder Approach, 1st edn, Boston: Pitman.
Freeman, R. E. & Reed, D. L. (1983) Stockholders and stakeholders: A new perspective on corporate governance, California Management Review, 25 (3), 88-106.
Getz, D. & Page, S. J. (2020) Event Studies: Theory, Research and Policy for Planned Events, 4th edn, Milton: Routledge.
Getz, D., Andersson, T. & Larson, M. (2007) Festival stakeholder roles: Concepts and case studies, Event Management, 10 (2/3), 103-122.
Kolltveit, B.J., Karlsen, J.T. & Grønhaug, K. (2007) Perspectives on project management, International Journal of Project Management, 25 (1), 3-9.
Hede, A.M. (2007) Managing special events in the new era of the triple bottom line, Event Management, 11 (1-2), 13-22.
Horton, L. & Pilkington, A. (2014) Rolling Back from the Power/Interest Matrix: a new approach for role based stakeholder engagement in projects. Milton: Taylor & Francis.
HSE. (2021) Event Safety - Local authority Safety Advisory Group, Available at: https://www.hse.gov.uk/event-safety/safety-advisory-groups.htm [Accessed: 7 May 2021].
Johnson, G. & Scholes, K. (1999) Exploring Corporate Strategy, 6th edn, London: Prentice Hall Europe.
Laybourn, P. (2004) Risk and decision making in events management, In I. Yeoman, M. Robertson, J. Ali-Knight, S. Drummond and U. McMahon-Beattie (eds), Festivals and Events Management, Oxford: Elsevier, pp.286-307.
Mendelow, A. L. (1981) Environmental Scanning-The Impact of the Stakeholder Concept, paper presented at the International Conference on Information Systems 1981, Cambridge, MA.
Nguyen, T.S. & Mohamed, S. (2018) Stakeholder management in complex projects, paper presented at the 7th World Construction Symposium 2018: Built Asset Sustainability: Rethinking Design, Construction and Operations, 29 June-1 July, Colombo.
O'Toole, W. (2006) Event Project Management System. Sydney, EPMS.net. (Multimedia:CD-ROM)
Olander, S. & Landin, A. (2005) Evaluation of stakeholder influence in the implementa- tion of construction projects, International Journal of Project Management, 23 (4), 321-328.
Perry, M., Foley, P. & Rumpf, P. (1996) Event management: an emerging challenge in Australian education, Festival Management and Event Tourism, 4 (1), 85-93.
Silvers, J. (2003) Event Management Body of Knowledge Project, EMBOK. https://www.embok.org/juliasilvers/embok.html [Accessed: 9 May 2021].
Smith, L. W. (2000) Stakeholder analysis: a pivotal practice of successful projects, paper presented at Project Management Institute Annual Seminars & Symposium, 7-16 September, Houston, TX.
The Argus. (2017) Memories of Fatboy Slim's Big Beach Boutique parties, The Argus. https://www.theargus.co.uk/news/15412839.memories-of-fatboy-slims-big-beach- boutique-parties/[Accessed 22 June 2021].
Yang, R. J., Wang, Y. & Jin, X. H. (2014) Stakeholders' attributes, behaviors, and decision-making strategies in construction projects: importance and correlations in practice, Project Management Journal 45 (3), 74-90.