Hospitality
 | Now available for purchase! Sustainable Value Creation in Hospitality 52469 visitsGuests on EarthElena CavagnaroISBN: 9781911396376 HBK; 9781911396383 PBK; 9781911396390 eBookBased on theory and practice it takes the student through the key issues focusing on the hospitality industry, particularly the hotel sector. It analyses environmental, economic and social value in the industry, and what can be done to maximise the good for all the stakeholders in the long term. |
 | Now available for purchase! Peer-to-Peer Accommodation Networks 84087 visitsPushing the boundariesSara DolnicarISBN: 9781911396512 HBK; 9781911396529 PBK; 9781911396536 Open Access eBookThe first book to present a new conceptual framework which offers an initial explanation for the continuing and rapid success of such 'disruptive innovators’ and their effects on the international hospitality industry |
 | Now available for purchase! The Story of Hilton Hotels 31847 visits'Little Americas'Barbara CzyżewskaISBN: 9781911396949 HBK; 9781911396956 PBK; 9781911396963 eBookAn informative historical analysis of the development of the company, as well an engaging narrative about Conrad Hilton himself. It analyses some of the key shifts in the area of hotel management including standardisation, asset-light models and delivering the customer experience. |
 | Now available for purchase! Event Stakeholders 40742 visitsTheory and methods for event management and tourismMathilda van Niekerk, Donald GetzISBN: 9781911396635 HBK; 9781911396666 PBK; 9781911396642 eBookFocuses on stakeholder theory applied to event management and goes beyond traditional approaches by treating event management as an applied field. |
 | Now available for purchase! How to Buy and Manage Your Own Hotel 55031 visits4th editionMiles Quest, Peter NannestadISBN: 978-1-910158-21-0 hbk; 978-1-910158-22-7 pbk; 978-1-910158-23-4 eBookA clear toolkit and action plan for those looking to make the leap to buying their own hotel, from getting the initial finances in place, to successful marketing techniques and staffing issues |
 | Now available for purchase! Club Management 36315 visitsThe management of private membership clubsClayton Barrows, Michael RobinsonISBN: 9781911635062 HBK; 9781911635079 PBK; 9781911635086 eBookThe first text to provide comprehensive coverage of three major types of clubs: country clubs, city clubs and yacht clubs, and others (e.g. racquet clubs, university clubs), and to explain the similarities and differences in their management and marketing. |
 | Now available for purchase! Contemporary Issues in Food Supply Chain Management 53580 visitsJane Eastham, Luis Kluwe Aguiar, Simon ThelwellISBN: 9781911396093 HBK; 9781911396109 PBK; 9781911396116 eBookThis vital new text offers a holistic view of the factors affecting the different tiers of sustainability, public health, poverty, security and production within the food supply chain. With contributions from international experts in the field, it takes particular emphasis on growing populations and the deployment of agricultural land for uses other than food. |
 | Now available for purchase! Service Management Principles for Hospitality and Tourism 14879 visitsJay Kandampully, David SolnetISBN: 9781911635161 PBK; 9781911635178 eBookGuides managers to a new perspective that sees hospitality and tourism as essential service businesses requiring a holistic cross-functional approach to meeting customers’ needs within the context of personal relationships and experience. |
 | Now available for purchase! Talent Management in Hospitality and Tourism 46896 visitsSusan HornerISBN: 978-1-910158-66-1 HBK; 978-1-910158-67-8 PBK; 978-1-910158-68-5 eBookRecruiting and retaining happy and well trained staff is key to the success of all customer-facing businesses. This book is the first to explore on this important topic from an individual and personal perspective. |
 | Now available for purchase! Tourism Marketing for Small Businesses 46734 visitsSteven PikeISBN: 9781911396345 HBK; 9781911396352 PBK; 9781911396369 eBookThis unique text focuses on the application of global marketing principles specifically for small tourism businesses around the world. |
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