Textbook
 | Forthcoming title Artificial Intelligence (AI) in Tourism, Hospitality and Events 73803 visitsRevolutionising ExperiencesRoya Rahimi, Nikolaos Stylos, Eva M. Navarro-López, Prashant PillaiISBN: 9781915097859 HBK; 9781915097842 PBK; 9781911635529 eBookProvides in-depth insights, practical examples and best practices in the fields of tourism, hospitality and events. It goes beyond theoretical concepts and to explore the real-world implementation of AI technologies, highlighting their potential impact and benefits within the industry. |
 | Now available for purchase! Event Communication 200787 visitsTheory and Methods for Event Management and TourismBarbara MazzaISBN: 9781915097538 HBK; 9781915097545 PBK; 9781915097552 eBookEffective communication is vital in event management. '''Event Communication: Theory and Methods for Event Management''' focuses attention on communication studies as applied to Event Management, through the whole event management process. |
 | Now available for purchase! Hotel Housekeeping Management 127650 visitsChanging trends and developmentsJayanti JayantiISBN: 9781911635543 hbk; 9781911635550 pbk; 9781911635567 eBookA comprehensive hands-on guide to this vital role in the operation of a hotel. With insights from international industry experts and real-life case studies, it provides the reader with a comprehensive how-to guide to all elements of this essential role as well as the theoretical foundations and operational techniques. |
 | Now available for purchase! Service Management Principles for Hospitality and Tourism in the Age of Digital Technology 4th edn 126540 visitsJay Kandampully, David Solnet, Anil BilgihanISBN: 9781915097705 PBK; 9781915097712 eBookGuides managers to see hospitality and tourism as essential service businesses requiring a holistic cross-functional approach to meeting customers’ needs. Demonstrates how service organizations can capitalize on, or are impacted by, technological and social changes such as the sharing economy, social media, mobile technologies and more. |
 | Now available for purchase! Food and Beverage Management 6th edition 165298 visitsFor the hospitality, tourism and event industriesJohn Cousins, David Foskett, David Graham, Amy HollierISBN: 978-1-915097-25-5 HBK; 978-1-915097-26-2 PBK; 978-1-915097-27-9 eBookThis 6th edition has been updated and revised to take account of current trends within education and the HLT industries, including changes brought about by COVID and Brexit, as well the impact of the increasing use kitchen/service robotics, changes to allergen regulations and issues of sustainability and business ethics. |
 | Now available for purchase! Geography of Tourism: Image, Impacts and Issues 2nd edition 149319 visitsPeter MasonISBN: 9781915097477 HBK; 9781915097484 PBK; 9781915097491 eBookProvides both an awareness of the spatial nature of tourism by means of a geographical perspective, and offers critical analysis of major contemporary geographical themes and issues that relate to tourism. |
 | Now available for purchase! Smart Cities and Tourism 204641 visitsCo-creating experiences, challenges and opportunitiesDimitrios Buhalis, Babak Taheri, Roya RahimiISBN: 9781915097088 HBK; 9781915097095 eBookThis edited volume provides a new insight for the current issues and opportunities in smart cities and related concepts in the next generation of urban evolution. |
 | Now available for purchase! Events Management 184406 visitsPrinciples and Practice 4th editionRazaq Raj, Tahir RashidISBN: 9781915097194 PBK; 9781915097217 HBK; 9781915097200 eBookFully revised and updated and includes two new chapters. Packed with case studies, both in-text and online, it takes the reader through the whole process of events management. |
 | Now available for purchase! Interpretation and Tour Leadership 141069 visitsPrinciples and Practices of Tour GuidingNimit Chowdhary, Monika PrakashISBN: 9781911635956 HBK; 9781911635963 PBK; 9781911635970 eBook 10.23912/9781911635956-4986 DOIWith a practical hands-on focus, it guides the reader through the key roles and responsibilities of a tour guide from interpretation techniques, leading visitors in difference scenarios, dealing tricky situations to setting up a tour guiding business. |
 | Now available for purchase! Events Mismanagement 117097 visitsLearning from failureTim Brown, Phil Higson, Lindsey GastonISBN: 9781915097101 HBK; 9781915097118 PBK; 9781915097125 eBookThis text looks at events from a very different perspective – that of how and why events fail and what can be learnt from this in both a practical and academic perspective. |
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